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Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

AstraZeneca India Pvt. Ltd

5 - 6 years

12 - 14 Lacs

Chennai

Posted:1 day ago| Platform:

Apply

Skills Required

Capacity management Automation VB SCRIPT Powershell Pharma Packaging ITIL process SCCM Recruitment Installshield

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Engineer Career Level: C3

Introduction to role:

Are you ready to disrupt an industry and change lives? Join a world-leading pharmaceutical company headquartered in the United Kingdom, operating in over 100 countries. As an Engineer, youll be part of a large infrastructure support and maintenance function that spans several continents. Your work will have a direct impact on patients, transforming our ability to develop life-changing medicines. We empower the business to perform at its peak, combining cutting-edge science with leading digital technology platforms and data.

Accountabilities:

As an Engineer, you will manage and deliver end-to-end Software Management activities to support the globally used AZ SoftwareStore. Youll demonstrate high-level competence in technical expertise of tools and processes, defining your own technical process for Technical review, Packaging, Quality Analysis, and Compatibility assessment. Responsibilities include liaising with the License management team for software license categorizations and with the Deployment team for Mass Deployment. Youll provide technical solutions for new project rollouts, coordinate support, and plan technical delivery for various projects. Take ownership of customer issues reported and see problems through to resolution with proficient knowledge. Perform RCA for problem determination and workaround resolution on major incidents using Lean methods. Follow ITIL standard processes to resolve incidents and problems. Create and maintain Knowledge base articles for known issues. Identify and implement service improvement plans on processes and tools wherever possible. Handle service requests and diagnose/fix P3 & P4 end-user related incidents.

Essential Skills/Experience:

Bachelor s degree or equivalent with 5 to 6 years Operational experience.
Experience in managing Incidents, Problems, changes, and capacity management aspects.
Demonstrated ability handling large number of incidents via any ITSM tool.
Flexibility to work in shifts on a rotational basis covering Americas, EMEA, and ASIAPAC regions 24*7.
An ability to work effectively in a matrix organization is essential.
A self-starter with high levels of drive, energy, resilience, and a desire for professional excellence.
Good communication.
Good experience in Admin Studio and InstallShield required.
Experience in scripting and fix PowerShell and VBScript.
Experience in SCCM and fix installation failures.
Experience/knowledge in Intune and MSIX.

Desirable Skills/Experience:

Diploma/Bachelor s degree.
Multi years of work experience in Technical teams working in shifts.
ITIL Certification and any one technical certification.
Good Knowledge in AppV 5.x.
Certified/Knowledge in ITIL process.
Knowledge in Shopping tools like Flexera Software Store is an advantage.

At AstraZeneca, we demonstrate technology to impact patients and ultimately save lives. As a purpose-led global organization, we push the boundaries of science to discover and develop life-changing medicines. Our work unlocks the potential of science by improving efficiencies and driving productivity through automation and data simplification. With investment behind us, theres no slowing us down as we drive cross-company change to disrupt the entire industry.

Ready to make a meaningful impact? Apply now to join our team!

27-Jun-2025

03-Jul-2025

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AstraZeneca India Pvt. Ltd

Pharmaceutical Manufacturing

Cambridge Cambridgeshire

10001 Employees

167 Jobs

Key People

Dr. Ritu Jain

Managing Director
Sandeep Joshi

Vice President, Market Access
Vikas Bansal

Vice President, Oncology

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