End User Computing Specialist

ConnectWise

2 - 7 years

4 - 7 Lacs

pune

Posted:23 hours ago| Platform:

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Skills Required

end user computing active directory ticketing dns networking wireless

Work Mode

Work from Office

Job Type

Full Time

Job Description

Eligibility

Microsoft Windows Certification.
Basic Working knowledge of Active Directory, Entra ID
Basic networking knowledge, DNS, DHCP, VPN
Capable to solve basic users level calls on Microsoft Windows, Office 365 related issues.
Troubleshoot wired and wireless network related issues.
Fluent in English (Speaking, Writing)
2-year relevant working experience.

Job Responsibilities.

Attending end user level technical calls / following IT ticketing portal
Installation of Windows OS, and preparing new desktops and laptops ready with standard applications.
Knowledge of Microsoft Intune
Troubleshooting Laptop/desktop hardware issues and software applications on Windows and MacOS
Coordinating with OEMs/Vendors related to hardware and software issues of Desktops/Laptops/Servers... etc.
Software and Hardware Inventory/Asset management.
Configuring MS O365 clients and troubleshoot relevant issues.
Provide end user support, physical and remotely
Ready to work in 24/7 shifts in hybrid environment
Preparing daily reports
Understand and follow SEZ rules and regulations.

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