Email Support Executive

Company: COGENT E Services Pvt. Ltd.

Who We Are?

COGENT E Services is a leading business process outsourcing (BPO) company committed todelivering world-class customer experience solutions across various industries since 2004. Witha strong presence across India and a team of over 20000+ professionals, with 28 operationalcenters and 12 branches in India . we specialize in providing innovative, technology-drivencustomer service, technical support, and business solutions that empower our clients andenhance customer satisfaction.We believe in building a culture of excellence, diversity, and opportunity—where every voicematters.Who Can Apply?We welcome applications from a wide range of candidates who are enthusiastic about building acareer in customer service and the BPO industry: We are seeking a highly motivated andcustomer-centric individual to join our team as a Customer Service Agent specializing in emailqueue management with the capability to handle call-based customer queries. The idealcandidate will be responsible for understanding, resolving, and close-looping customer issues,ensuring high customer satisfaction. This role may also involve calling customers to gatherCSAT scores post-resolution.——————————————————————————————————————————

✅ Any Graduate /Undergraduate– from any stream or discipline

✅ Candidates with active backlogs – are also eligible

✅ Freshers – looking to start their career in the BPO sector

✅ Experienced professionals – from any customer service background

✅ NON VOICE PROCESS – Chat process

✅ Job seekers looking for immediate joining——————————————————————————————————————————

Role: Customer Support ExecutiveWork Location : Bangalore - BrookfieldJob Type : Full-timeShift timings : DAY Shift or MID ShiftMode of Work : Work from OfficeTotal Openings : 3 0——————————————————————————————————————————

Interview venue: Time from 9:00am OnwardsGopalan Millennium Tower , Ground floor - cogent e services .Gopalan Enterprises, ITPL Main Rd, Phase 2, Brookfield, Bengaluru, Karnataka 560037https://maps.google.com/?cid=15564160585988755543Job

Job Type: Full-time

Pay: Up to ₹34,026.88 per month

Benefits:

• Life insurance

Work Location: In person