Email Marketing Executive

0 - 3 years

10 - 15 Lacs

Posted:18 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

 

Develop Strategy and Calendar:

Collaborate with the wider marketing team to define the overall email strategy, aligning it with key business objectives (e.g., lead generation, customer retention). Create and manage the

email marketing calendar

for all campaigns, including newsletters, promotions, and automated sequences.

Audience Segmentation:

Define, build, and maintain

target audience segments

based on demographics, purchase history, behavior, and preferences to ensure messaging is relevant and highly targeted.

Goal Setting:

Set measurable

Key Performance Indicators (KPIs)

such as open rate, click-through rate (CTR), conversion rate, and Return on Investment (ROI) for all campaigns.

2. Content Creation and Design

Copywriting:

Write clear, persuasive, and error-free copy for

subject lines

, preheader text, email body content, and compelling

Calls-to-Action (CTAs)

to maximize opens and clicks.

Email Design and Templates:

Create or manage the design of

visually appealing, mobile-responsive

email templates using an Email Service Provider (ESP) or basic

HTML/CSS

.

Brand Consistency:

Ensure all email creatives and messaging are consistent with the companys brand guidelines, style, and tone of voice.

3. Campaign Execution and Automation

Platform Management:

Build, configure, and deploy email campaigns using an

Email Service Provider (ESP)

such as Mailchimp, HubSpot, or Klaviyo.

A/B Testing:

Design and execute split tests on critical elements (e.g., subject
lines, send times, content blocks, CTAs) and use the results to optimize future sends.

Marketing Automation:

Set up and manage automated email workflows, or

drip campaigns

, for the customer lifecycle, including:
Welcome and onboarding series for new subscribers.
Abandoned cart and browse abandonment reminders.
Post-purchase follow-ups and re-engagement campaigns.

List Hygiene:

Maintain the health and accuracy of the subscriber database by regularly cleaning lists, processing opt-outs, and managing bounces.

4. Analysis, Reporting, and Optimization

Track Key Metrics:

Monitor real-time and post-campaign performance across all key metrics:

Deliverability:

Bounce rate, spam complaint rate, and sender reputation.

Engagement:

Open Rate (target: 20-25%), Click-Through Rate (target: 2-5%), and Click-to-Open Rate (CTO).

Conversion:

Conversion Rate (target: 1-3%) and revenue attribution.

Performance Reporting:

Generate detailed reports and present data-driven

insights and actionable recommendations

to stakeholders on campaign ROI and subscriber behavior.

Optimization:

Continuously refine the email strategy based on analytical findings and test results to improve engagement and conversion rates.

5. Compliance and Deliverability

Legal Compliance:

Ensure all campaigns strictly adhere to international email marketing regulations, including the

GDPR

(General Data Protection Regulation) and the

CAN-SPAM Act

, particularly concerning obtaining consent and providing clear opt-out options.

Deliverability Management:

Monitor technical elements like SPF, DKIM, and DMARC to maintain a high sender reputation and ensure emails land in the inbox, not the spam folder.

Key Skills and Qualifications

Skill Category Examples

Technical Skills

Proficiency in Email Service Providers (e.g., HubSpot, Klaviyo), basic

HTML/CSS

for email customization, Google Analytics,
and CRM systems (e.g., Salesforce).

Soft Skills

Excellent

written communication

and copywriting, strong attention to detail, analytical thinking, creativity, and project management abilities.

Foundational Knowledge

Understanding of A/B testing, audience segmentation, customer lifecycle marketing, and regulatory compliance.

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