EM Staff

Role Overview: As an Assurance Staff Experience Management at EY, you will be responsible for ensuring effective resource scheduling on scheduling tools, considering resource management guidelines, processes, and protocols within EY GDS Assurance. Your role will involve timely updating of resource schedules, resolving scheduling conflicts, reviewing resource availability and requirements, mailbox management, optimization of resource utilization, basic reporting, and analysis. Key Responsibilities: - Timely updation of resource schedules on scheduling tools (ARMS/Retain) - Timely review and resolution of scheduling conflicts - Proactive review of resource availability/resource requirements - Mailbox management and fulfilling scheduling requests within defined TAT - Optimization of resource utilization through effective schedule management - Basic reporting and analysis Qualifications Required: - Graduates with 1-3 years of relevant resource management/workforce management/exposure in General Operations with a strong acumen in resource management preferred Skills And Attributes For Success: - Good verbal and written communication skills - Basic knowledge of MS Excel - Excellent teaming and interpersonal skills - Positive attitude and ability to excel under tight timelines Additional Details about the Company: EY Global Delivery Services (GDS) is a dynamic and truly global delivery network operating across six locations - Argentina, China, India, the Philippines, Poland, and the UK. The teams at EY GDS collaborate with EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. Employees at EY GDS have the opportunity to work on exciting projects, collaborate with well-known brands globally, and benefit from continuous learning and a diverse and inclusive culture. Join EY and be part of a market-leading, multi-disciplinary team with opportunities to work globally across various industries. EY is committed to building a better working world by creating new value for clients, people, society, and the planet while fostering a diverse and inclusive culture where individuals are embraced for who they are.,