Ranchi
INR 0.2 - 0.45 Lacs P.A.
Remote
Full Time
Job Title: Block Development Manager (E-commerce) Location: Ranchi, Jharkhand ( All 14 Blocks Of Ranchi) Experience Required: 5–10 Years Industry: E-commerce / Online Retail Reporting To: Regional Operations Manager Job Summary: We are seeking a dynamic and result-driven Block Development Manager (BDM) to lead last-mile operations, drive partner/vendor development, and ensure customer satisfaction within a defined geographic block. The BDM will play a pivotal role in enhancing logistics efficiency, onboarding delivery service providers (DSPs), and enabling infrastructure growth to support the rapid scale-up of operations in line with business targets. Key Responsibilities: 1. Operations & Logistics Management .Oversee end-to-end logistics, including order fulfillment, last-mile delivery, and reverse logistics. Monitor daily delivery performance, adherence to SLAs, and customer satisfaction metrics. Optimize route planning and ensure cost-effective operations. 2. Partner/Vendor Management .Identify, recruit, and onboard local delivery partners and third-party logistics providers. Ensure partner compliance with company policies, safety protocols, and quality standards. Conduct periodic audits and performance reviews for delivery partners. 3. Infrastructure Development Identify and develop logistics hubs, micro-fulfillment centers, and dark stores in the assigned block. Work with real estate and facilities teams to finalize sites and setup operations. 4. Stakeholder Collaboration Collaborate with internal teams such as Supply Chain, Tech, Customer Service, and Regional Operations. Serve as the point of contact for escalations and cross-functional coordination at the block level. 5. Data Analysis & Reporting .Analyze block-level KPIs like delivery TAT, partner performance, cost per shipment, and inventory accuracy. Generate daily, weekly, and monthly performance reports for senior management. Qualifications & Skills: Bachelor’s degree in Business, Supply Chain, Operations, or a related field (MBA preferred). 5–10 years of experience in logistics, supply chain, or operations, preferably in the e-commerce or retail sector. Strong knowledge of last-mile delivery models, warehousing, and vendor management. Proficiency in MS Excel, data analysis tools, and logistics management systems (LMS/WMS). Excellent leadership, negotiation, and communication skills. Ability to manage large teams and work in a high-pressure, dynamic environment.
Sector 16, Noida
INR 0.25 - 0.35 Lacs P.A.
Remote
Full Time
Job Title: HR Recruiter Industry: E-Commerce Location: Noida Salary: ₹25,000 - ₹30,000 per month About the Company: We are a leading player in the e-commerce industry, providing top-notch services to millions of customers globally. We are looking to expand our dynamic team with an experienced HR Recruiter who is passionate about sourcing, hiring, and helping our organization grow. Job Description: As an HR Recruiter, you will be responsible for managing end-to-end recruitment processes. You will focus on hiring talent for various positions across multiple departments within our e-commerce operations. You will work closely with hiring managers, HR team members, and other internal stakeholders to meet staffing needs effectively and efficiently. Key Responsibilities: Sourcing & Screening Candidates: Identify and attract potential candidates using various sourcing channels such as job boards, social media, referrals, and networking. Conduct initial screening interviews to assess candidates' skills, experience, and cultural fit. End-to-End Recruitment: Coordinate the recruitment process from initial contact to offer, including scheduling interviews, providing feedback, and conducting follow-ups with candidates. Handle negotiations with candidates regarding salary, benefits, and joining terms. Collaboration with Hiring Managers: Work closely with hiring managers to understand job requirements and ensure alignment with recruitment strategies. Prepare job descriptions and job postings for various roles across the organization. Candidate Engagement: Maintain regular communication with candidates to ensure a positive candidate experience. Provide feedback to candidates after interviews, maintaining a professional and positive relationship. Maintain Recruitment Metrics: Track and report on key recruitment metrics, including time-to-fill, cost-per-hire, and quality of hire. Regularly update the recruitment pipeline and ensure accurate record-keeping in the applicant tracking system (ATS). Onboarding Support: Assist with the onboarding process, ensuring a smooth transition for new hires. Coordinate with the HR team for document verification, induction sessions, and the completion of other pre-employment formalities. Market Research & Trend Analysis: Stay updated with industry trends and best practices in recruitment, especially in the fast-paced e-commerce sector. Continuously explore new and innovative ways to attract and retain top talent. Skills & Qualifications: Experience: 2 to 5 years of experience in recruitment, preferably within the e-commerce, retail, or tech industry. Education: Bachelor's degree in Human Resources, Business Administration, or a related field. Technical Skills: Proficiency in MS Office Suite (Excel, Word, PowerPoint). Familiarity with ATS (Applicant Tracking Systems) and recruitment tools. Knowledge of job portals like Naukri, LinkedIn, Indeed, and social media platforms for recruitment. Soft Skills: Excellent communication and interpersonal skills. Strong negotiation skills and the ability to build relationships with candidates and hiring managers. Ability to work in a fast-paced, target-driven environment. High attention to detail and organizational skills. Preferred Skills: Experience in recruitment for large-scale operations and e-commerce businesses. Knowledge of legal aspects of recruitment (labor laws, employee benefits, etc.). Experience using HRIS tools. Why Join Us?: Competitive salary with a dynamic, growth-oriented work culture. Opportunity to work with an innovative and global e-commerce giant. Supportive team environment where learning and career growth are encouraged
Dhanbad
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Jharkhand Location (24 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Jamshedpur
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Jharkhand Location (24 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Patna
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Bihar Location (38 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Aurangabad
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Bihar Location (38 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Samastipur
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Bihar Location (38 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Muzaffarpur
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Bihar Location (38 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Koderma
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Jharkhand Location (24 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Vaishali
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Bihar Location (38 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Munger
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Bihar Location (38 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Darbhanga
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Bihar Location (38 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Gaya
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Bihar Location (38 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Ranchi
INR 3.6 - 6.0 Lacs P.A.
On-site
Full Time
Job Title: Area Sales Manager (ASM) Location: Entire Jharkhand Location (24 Districts) Department: Sales Reports To: Regional Sales Manager Job Summary: We are seeking a results-driven Area Sales Manager to oversee and expand our sales operations within a designated territory. The ASM will be responsible for managing sales teams, developing sales strategies, achieving revenue targets, and building strong customer relationships. Key Responsibilities: Manage and lead a team of sales representatives within the assigned area. Develop and implement sales plans to meet targets and increase market share. Monitor team performance and provide coaching to improve results. Build and maintain good relationships with key clients and channel partners. Conduct regular market analysis and competitor research. Prepare and present sales reports to senior management. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 5–10 years of sales experience. Good communication, leadership, and analytical skills. Proven track record of achieving sales targets.
Sector 16, Noida
INR 4.2 - 4.8 Lacs P.A.
On-site
Full Time
🔹Company Name- EW Shopping. 🔹Job Title: HR Manager 🔹Industry: E-Commerce 🔹Location: Sector-16, Noida. 🔹Salary: ₹35,000 - ₹40,000 per month 📌About the Company: We are a leading player in the e-commerce industry, providing top-notch services to millions of customers globally. 📌Job Description: As the HR Manager for our EW Shopping courier, you will be responsible for overseeing all aspects of human resources practices and processes. You will be instrumental in managing employee relations, recruitment, talent management, performance management, compliance, and training within a fast-paced, service-oriented environment. Your leadership will support our employees and ensure our company remains a great place to work, enhancing productivity and operational efficiency. 📌Key Responsibilities: 🔹Recruitment & Staffing: Oversee the recruitment process for all positions within the courier/logistics team, from drivers to administrative roles. Develop and execute recruitment strategies, including job postings, interviews, background checks, and onboarding processes. Manage relationships with external recruitment agencies and job boards. 🔹Employee Relations: Serve as the first point of contact for employee concerns, grievances, and conflict resolution. Ensure the work environment is safe, respectful, and free from discrimination or harassment. Mediate and resolve employee disputes to maintain a positive and productive work culture. 🔹Training & Development: Develop and implement training programs aimed at improving employee performance and operational knowledge. Foster a culture of continuous improvement by ensuring employees receive the necessary tools, knowledge, and resources. Organize safety and compliance training specific to the courier and logistics industry. 🔹Performance Management: Conduct regular performance reviews, provide feedback, and implement improvement plans where necessary. Support managers in setting and achieving team performance goals. Establish recognition programs to reward top performers and ensure employee satisfaction. 🔹Compliance & Legal: Ensure compliance with all relevant labor laws, transportation regulations, and health & safety requirements. Maintain accurate employee records in line with legal and company policies. Keep up to date with industry standards and HR best practices to ensure the company remains compliant. 🔹Compensation & Benefits: Manage the company’s payroll, benefits programs, and performance bonuses. Review and recommend adjustments to compensation packages to remain competitive in the marketplace. Handle employee queries related to benefits, compensation, and payroll issues. 🔹Strategic HR Initiatives: Develop and implement HR strategies that align with the company’s overall goals and vision. Provide data-driven insights and recommendations to improve employee retention, morale, and productivity. Work closely with leadership to ensure HR initiatives support the company's growth and operational efficiency. 📌 Experience & Qualifications: Experience: 🔹5 years to 7 years of experience in HR Manager with an e- commerce or FMCG industry. 🔹Manpower planning for warehouse, delivery, logistics operations 🔹Handling blue-collar and field staff HR operations 🔹High-volume recruitment (delivery agents, sorters, warehouse staff) 🔹Shift management, rostering, attendance systems 🔹Labor law compliance (ESIC, PF, Gratuity, Minimum Wages) 🔹Handling contract labor and third-party vendors 🔹Attrition control and employee engagement in non-desk roles 🔹Fleet staff management (drivers, delivery boys) Qualification: 🔹Post- Graduation with specialization in Human Resource. (Familiar with advanced Excel or other certification courses in HR). 📌Technical Skills: 🔹HRMS / Payroll Software – e.g., Greyt HR, Zoho People, SAP SuccessFactors, Keka 🔹Attendance & Biometric Systems – Managing shift-based attendance for a large workforce 🔹Excel Proficiency – Data management, attrition analysis, shift tracking, salary inputs 🔹Recruitment Portals – Naukri, Apna, WorkIndia, Indeed for blue-collar hiring 🔹Compliance Tools – Handling labor compliance documentation, contract workforce legalities 🔹MIS Reporting – HR dashboards, manpower reports, headcount tracking 🔹Performance Tracking Tools – For field staff KPIs (e.g., delivery TAT, returns, behavior) 📌Soft Skills: 🔹Communication Skills – Clear and concise interaction across roles from labor to leadership 🔹Conflict Resolution – Handling grievances of field staff, especially related to wages, workload, and shifts 🔹Leadership – Leading HR teams across hubs/branches, motivating operational staff 🔹Empathy – Dealing with frontline delivery personnel and understanding on-ground challenges 🔹Time Management – Balancing daily firefighting with long-term strategic tasks 🔹Adaptability – Working in dynamic, high-pressure logistics environments 🔹Problem Solving – Addressing attendance manipulation, delivery boy attrition, etc. 🔹Team Collaboration – Working closely with hub managers, dispatch teams, and vendors 📌Why Join Us? 🔹Competitive salary with a dynamic, growth-oriented work culture. 🔹Opportunity to work with an innovative and global e-commerce giant. 🔹Supportive team environment where learning and career growth are encouraged.
Sector 16, Noida
INR 4.2 - 4.8 Lacs P.A.
On-site
Full Time
🔹Company Name- EW Shopping. 🔹Job Title: HR Manager 🔹Industry: E-Commerce 🔹Location: Sector-16, Noida. 🔹Salary: ₹35,000 - ₹40,000 per month 📌About the Company: We are a leading player in the e-commerce industry, providing top-notch services to millions of customers globally. We are looking to expand our dynamic team with an experienced HR Manager, who will be playing a critical role in shaping and maintaining our organizational culture, ensuring that we attract, develop, and retain top talent in a fast-paced e-commerce environment. 📌Job Description: As an HR Manager, you will oversee day-to-day HR operations, employee relations, talent acquisition, performance management, and compliance while collaborating closely with other departments to align our human resource strategy with the company’s growth and business goals. 📌Key Responsibilities: 🔹Talent Acquisition & Onboarding: ▪Manage end-to-end recruitment for all roles, from entry-level to senior leadership, with a strong focus on e-commerce and tech-related roles. ▪Develop and implement effective onboarding processes to ensure smooth integration of new hires. ▪Partner with hiring managers to understand team needs and create job descriptions, ensuring alignment with company culture. 🔹Employee Relations: ▪Foster a positive work environment by addressing employee concerns and resolving conflicts in a timely and professional manner. ▪Implement programs that improve employee engagement, morale, and retention. ▪Conduct exit interviews and analyze data to identify trends and recommend improvements. 🔹Performance Management: ▪Oversee the performance review process, ensuring it’s consistent, fair, and aligned with company goals. ▪Provide coaching and guidance to managers and employees to enhance individual and team performance. ▪Develop and implement learning and development programs to support employee growth and career progression. 🔹Compensation & Benefits: ▪Collaborate with finance and senior leadership to design competitive compensation packages that align with industry standards. ▪Monitor and ensure compliance with benefits administration, including health, retirement, and wellness programs. ▪Manage payroll process in collaboration with external vendors or internal payroll team. 🔹Compliance & Policies: ▪Ensure HR practices comply with all federal, state, and local labor laws and regulations. ▪Develop and update HR policies and procedures in accordance with best practices and legal requirements. ▪Conduct regular audits to ensure legal compliance and reduce risk. 🔹HR Analytics & Reporting: ▪Provide reports on key HR metrics such as turnover, absenteeism, performance, and employee engagement. ▪Use HR data and analytics to recommend improvements and drive strategic HR decisions. 🔹Culture & Diversity: ▪Promote a diverse and inclusive work environment, ensuring that all employees feel valued and respected. ▪Lead initiatives to strengthen company culture and employee satisfaction, especially in a remote or hybrid work environment. 🔹Strategic Planning & Leadership: ▪Contribute to long-term organizational strategy by providing insights on workforce planning, talent development, and succession planning. ▪Work closely with the leadership team to ensure HR initiatives align with company goals and objectives. 📌 Experience & Qualifications: 🔹Experience: ▪5 years to 7 years of experience in HR Management, with at least 2 years in an e- commerce or FMCG industry. ▪Proven track record in recruitment, employee relations, and performance management. ▪Familiarity with e-commerce platforms and related technologies is highly desirable. 🔹 Qualification: Post- Graduation with specialization in Human Resource. (Familiar with advanced Excel or other certification courses in HR). 📌Technical Skills: 🔹HR Systems & Digital Tools. 🔹Talent Acquisition Analytics. 🔹Data‑Driven People Analytics. 🔹Industry & Platform Familiarity. 🔹Basic Tech Literacy. 📌Soft Skills: 🔹Excellent communication and interpersonal skills. 🔹Strong negotiation skills and the ability to build relationships with candidates and hiring managers. 🔹Team Leadership & Collaboration 🔹High attention to detail and organizational skills. 📌Preferred Skills: 🔹Organizational & Project Management. 🔹Strategic & Commercial Mindset. 🔹Industry & Platform Familiarity. 🔹Payroll & Compensation Management. 📌Why Join Us?: 🔹Competitive salary with a dynamic, growth-oriented work culture. 🔹Opportunity to work with an innovative and global e-commerce giant. 🔹Supportive team environment where learning and career growth are encouraged.
Sector 16, Noida
INR 1.8 - 3.0 Lacs P.A.
On-site
Full Time
We are seeking a motivated and professional tele-caller to join our team for Elderwise Shopping India Pvt. Ltd in Noida at our office sector16 location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to E-commerce Industry. The role offers in hand salary 15k to 25k and a dynamic environment with opportunities for growth. Key Responsibilities: · Handle customer calls in a professional and efficient manner. · Address customer queries, concerns, and complaints with a problem-solving approach. · Maintain accurate records of customer interactions and follow-ups. · Provide timely and relevant information to customers to resolve their issues. · Work collaboratively with other teams to escalate and resolve complex issues. · Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates. Job Requirements: The ideal candidate should have 3 to 5 years of experience in customer service or a tele-caller role and should be proficient in English & Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work for 6 working days during the day shift.
Sector 16, Noida
INR 1.8 - 3.0 Lacs P.A.
On-site
Full Time
🔹Company Name- EW Shopping. 🔹Job Title: Tele-caller. 🔹Industry: E-Commerce 🔹Location: Sector- 16,Noida 🔹Salary: ₹ 15k - ₹ 25kper month 📌About the Company: We are a leading player in the E-commerce industry, providing top-notch services to millions of customers globally. We are looking to expand our dynamic team with an experienced HR Recruiter who is passionate about sourcing, hiring, and helping our organization grow. 📌Job Description: As a Telecaller, you will be responsible for making outbound calls to prospective customers, handling inquiries, providing information about products/services, and achieving sales or lead generation targets. 📌Key Responsibilities: 🔹Make outbound calls to potential customers to inform them about products or services. 🔹Follow up on leads generated through marketing campaigns or customer referrals. 🔹Understand customer needs and provide relevant information or solutions. 🔹Maintain a database of customer interactions and update information accurately in CRM. 🔹Resolve customer queries efficiently and escalate complex issues to the appropriate department. 🔹Achieve daily, weekly, and monthly calling and conversion targets. 🔹Participate in team meetings and training sessions to improve product knowledge and selling techniques. 📌 Experience & Qualifications: 🔹Experience: 1 year to 3 years of experience in telecalling, telesales, or customer support. Proficiency in Regional language(s) and English. Comfortable using computers and call management systems. (Preferred in Retail, FMCG, or E- Commerce industry). 🔹 Qualification: Any Graduate with Marketing, or related field. 📌Technical Skills: 🔹CRM software (e.g., Zoho, Freshdesk, Salesforce) 🔹MS Excel / Google Sheets. 🔹Dialer systems (manual, auto-dialers) Email and WhatsApp communication. 📌Soft Skills: 🔹Excellent verbal communication & Active listening skills. 🔹Patience and empathy. 🔹Persuasion and negotiation. 🔹Confidence and positive attitude. 📌Preferred Skills: 🔹Lead Qualification & Funnel Understanding. 🔹Strong communication skills. 🔹Problem-solving ability & multitasking. 🔹Calling Software Proficiency. 🔹Product/Service Knowledge. 🔹 Email and Chat Communication. 📌Why Join Us?: 🔹Competitive salary with a dynamic, growth-oriented work culture. 🔹Opportunity to work with an innovative and global e-commerce giant. 🔹Supportive team environment where learning and career growth are encouraged.
Sector 16, Noida
INR 3.6 - 4.8 Lacs P.A.
On-site
Full Time
🔹Company Name- EW Shopping 🔹Job Title: Team Leader 🔹Industry: E-commerce 🔹Location: Sector-16, Noida 🔹Salary: Rs 30k - 40k + Incentive 📌About the Company: We are a leading player in the e-commerce industry, providing top- notch services to millions of customers globally. We are looking to expand our dynamic team with an experienced Business development Manager who is passionate about Market Research, lead generation, deal closure and helping our organization to grow. 📌Job description: As a Team Leader, you will be responsible for Leading and motivating a team of sales representatives to consistently achieve or exceed sales targets. Implement sales strategies, analyze performance, coach team members, and ensure outstanding customer satisfaction. 📌Key Responsibilities: 🔹Team Leadership & Management: Lead, mentor, and motivate sales reps to meet individual and team targets. Recruit, onboard, and train new sales staff. Conduct regular performance reviews and provide coaching. 🔹Sales Strategy & Execution: Develop and implement effective sales plans and tactics to grow revenue. Analyze sales metrics and market trends to adjust strategies and capitalize on opportunities. Collaborate with marketing, product, and customer service for a unified go‑to‑market approach. 🔹Target Setting & Reporting Set individual quotas, allocate territories, and motivate the team. Monitor performance, prepare forecasts and reports, and present insights to senior leadership. 🔹Customer & Market Engagement Foster strong relationships with key clients and support escalation resolution. Stay updated on product offerings, competitor moves, and market dynamics. 📌Experience & Qualification: 🔹Experience - 3 to 5 years of experience in a leadership or supervisory role related to Sales profile, preferably within the e- commerce, retail, FMCG industry. 🔹Qualification: Any Post- Graduate related to profile field. 📌Technical Skills: 🔹CRM System Mastery. 🔹Sales Forecasting & Budget Tools. 🔹 Market & Competitive Intelligence Tools. 📌Soft skills: 🔹 Curiosity & Critical Thinking. 🔹Goal Setting & Performance Coaching. 🔹 Adaptability & Resilience. 🔹 Relationship Building & Collaboration. 📌Preferred skills: 🔹Strong Communication. and Presentation skills. 🔹Strategic Thinking and Problem solving. 🔹 Effective Communication & Conflict Management. 📌Why join us?: 🔹Competitive salary with a dynamic, growth- oriented work culture. 🔹Opportunity to work with an innovative and global e- commerce giant. 🔹Supportive team environment where learning and career growth are encouraged.
Sector 16, Noida
INR 3.0 - 4.2 Lacs P.A.
On-site
Full Time
🔹Company Name- EW Shopping 🔹Job Title: HR Sales Executive 🔹Industry: E-commerce 🔹Location: Sector -16, Noida. 🔹Salary: Rs 25,000 to 35,000. 📌About the Company: We are a leading player in the e-commerce industry, providing top- notch services to millions of customers globally. We are looking to expand our dynamic team with an experienced Business development Manager who is passionate about Market Research, lead generation, deal closure and helping our organization to grow. 📌Job description: As a HR Sales Executive, you will be to drive business growth by selling HR solutions, services, or products. The ideal candidate should have strong communication skills, a solid understanding of HR processes, and the ability to build relationships with potential clients. training, and HR strategy execution. They ensure alignment between HR initiatives and organizational goals while fostering a positive, inclusive workplace culture. 📌Key Responsibilities: 🔹Identify and target potential clients for HR products or services. 🔹Generate leads through cold calling, networking, social media, and referrals. 🔹Develop and maintain long-term client relationships. 🔹Conduct client meetings to understand their HR needs and present appropriate solutions. 🔹Collaborate with internal teams to design custom HR solutions for clients. 🔹Negotiate contracts, pricing, and close sales deals. 🔹Meet or exceed monthly and quarterly sales targets. 🔹Maintain up-to-date knowledge of HR trends, and industry practices. 🔹Prepare sales reports and forecasts for management review. 📌Experience & Qualification: 🔹Experience - 3 years to 5 years of experience in HR Sales department. 3+ years of progressive HR sales experience, with at least 3 years in a executive role. Proficiency with HRIS/HRMS systems (e.g., Workday, SAP) and Microsoft Office. Strong knowledge of and employment best practices. 🔹Qualification: Post-Graduate related to profile field, specialization with Human Resource, (Preferring advance degree). 📌Technical Skills: 🔹 HRIS / HRMS Proficiency Payroll & Benefits Administration Systems. 🔹 Applicant Tracking Systems (ATS) & Recruitment Tools. 🔹 Automation & Scripting. 🔹 Compliance & Legal Tech. 📌Soft skills: 🔹 Curiosity & Critical Thinking. 🔹 Strategic Thinking & Emotional Intelligence. 🔹 Adaptability and Resilience. 🔹 Conflict Resolution & Impartiality. 🔹 Strategic Thinking. 📌Preferred skills: 🔹 HR Analytics & People Insights. 🔹 Payroll & Benefits Administration. 🔹 Recruitment Automation & Dashboards. 🔹Cloud & Digital Tools. 📌Why join us?: 🔹Competitive salary with a dynamic, growth- oriented work culture. 🔹Opportunity to work with an innovative and global e- commerce giant. 🔹Supportive team environment where learning and career growth are encouraged.
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