Educational Counsellor

We are looking for a dynamic and empathetic Educational Counsellor to guide students and working professionals in selecting suitable academic programs and career paths. You will play a crucial role in converting leads into enrollments, addressing inquiries, and helping candidates make informed decisions about their education journey. Roles and Responsibilities: 🔹 Student Interaction & Counselling: * Counsel students over phone, email, or in-person meetings regarding courses, admission process, and career options. * Understand student requirements and provide personalized course recommendations. * Explain program details, university tie-ups, eligibility criteria, and benefits. 🔹 Lead Management: * Follow up on leads generated through marketing campaigns, inquiries, and walk-ins. * Maintain and update CRM systems with accurate student data and status. * Convert leads into admissions through effective counselling and consistent follow-up. 🔹 Admission Process Support: * Assist students in application submission, document collection, and payment process. * Coordinate with academic coordinators, admission teams,  🔹 Reporting & Feedback: * Provide daily/weekly reports on counselling performance and conversion ratios. * Gather feedback from students to improve the counselling experience and program offerings. 🔹Required Skills: * Excellent communication and interpersonal skills (English and regional languages). * Strong persuasion. * Empathetic, patient, and student-centric approach. * Ability to meet deadlines. 🔹Additional Qualifications: * Prior experience in academic counselling, tele-sales, or customer support is a plus. * Knowledge of online and distance education programs is an added advantage.