Key ResponsibilitiesOutbound Calls: Engage with prospective clients to introduce and promote the company’s products or services. This includes making calls to generate leads and follow up on inquiries. 2 Inbound Calls: Respond to customer queries, resolve issues, and provide accurate information about products or services. 1 Lead Generation: Identify and gather information about potential customers to create a pipeline for the sales team. 2 Customer Relationship Management: Build and maintain positive relationships with clients, ensuring a high level of customer satisfaction. 2 Documentation: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system. 1 Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions. 1 5 Sources Required Skills and QualificationsCommunication Skills: Excellent verbal communication skills are essential for effectively engaging with customers and conveying information. 2 Persuasiveness: Ability to convince potential customers to consider the company’s offerings. 2 Problem-Solving Skills: Ability to address customer concerns and provide solutions. 1 Technical Proficiency: Familiarity with CRM tools and basic computer applications. 2 Education: A high school diploma or equivalent is typically required; a bachelor’s degree may be preferre Contact Person :- Shumanshi Yadav Contact Person Number:- 9300009190

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