eDiscovery Project Manager (Legal)

The Project Manager role is responsible for high level management, delegation, and execution of day-to-day e-discovery project tasks, reporting to the PM Project Director team. The role involves concurrently managing multiple projects of varying complexity. The Project Manager will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters.  Project Managers must also mentor, train and delegate to members of the project team.

Responsibilities

Core Competencies (based on Clients Values)

• Be flexible and embrace change.
• Take ownership for providing outstanding service.
• Value and respect the contributions of others, building trust and relationships with stakeholders.
• Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right thing.
• Recognize, develop and celebrate individual and team successes.
• Utilize communication best practices and active listening techniques to meet stated needs.
• Lead with conviction.

Essential Responsibilities:

Management of Projects

• Provide end-to-end oversight of multiple discovery matters and serve as primary client point of contact.
• Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
• Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort, duration and associated resource requirements.
• Develop and manage relationships with internal teams.
• Define, articulate, implement and monitor quality standards on all project deliverables.
• Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables.
• Serve as an expert on Client's review platforms and proprietary offerings.
• Forecast, track and manage project budgets.
• Successfully oversee multiple, concurrent projects.
• Generate and distribute s reporting metrics and other identified KPIs on a regular basis as needed for each project.
• Develop strong client relationships through collaborative, consultative service.

Support of Team and Colleagues

• Be knowledgeable about, and able to speak competently to, all Client's service offerings.
• Contribute and participate in, in conjunction with GRO/SCS, business development activities with existing and new clients, such as sales presentations, QBRs, or other account-level meetings and/or reporting to build relationships with client contacts.
• Mentor and guide junior members of a portfolio team to ensure a successful relationship with both the client and the Project Management team.

Qualifications

• BA/BS degree or minimum 3 years in the litigation support / legal industry.
• 3 years of experience using the Relativity platform.
• Willingness to travel.
• Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints.
• Demonstrated experience coordinating project work and resources with global resources.
• Demonstrated ability to manage client expectations and maintain client satisfaction.
• A proactive approach to problem-solving and the ability to anticipate client needs.
• The ability to confront unexpected problems quickly and effectively.
• Strong teamwork, communication (written and oral), client management, and interpersonal skills.
• Demonstrated ability to manage project teams, including teams of supporting project managers.