E Commerce Specialist

Job Description

Key Responsibilities Manage day-to-day operations of the Hotpack Webstore including product uploads, inventory sync, and order processing. Monitor online sales, traffic trends, and customer behavior to identify growth opportunities. Collaborate with marketing and design teams to execute promotional campaigns, banners, and content updates. Optimize product listings with SEO-friendly content and visuals to improve conversion rates. Analyze data and generate reports on KPIs including traffic sources, bounce rate, conversion, and sales performance. Coordinate with logistics, IT, and customer service teams to ensure a seamless customer experience. Suggest and implement strategies to enhance UI/UX and increase customer retention. Stay updated on emerging e-commerce tools, technologies, and best practices.