E-commerce Operations Associate

Role Overview As an Operations Associate, you will manage daily order fulfillment, last-mile coordination, and inventory accuracy for the Gurugram distribution hub. You will learn the full D2C supply chain end-to-end - from procurement to doorstep delivery. Responsibilities - Pick, pack, and dispatch daily online orders using Shopify and shipping partner dashboards. - Coordinate handovers with last-mile partners and verify COD settlements. - Monitor inventory, expiry, and damages; perform daily reconciliations. - Maintain hygiene and operational SOPs within the facility. - Support process improvement initiatives in packaging and delivery optimization. Qualifications - 03 years in warehouse, e-commerce, or dark-store operations. - Strong attention to detail, punctuality, and accuracy. - Basic Excel / Google Sheets skills. - Physically fit and comfortable in a fast-paced environment. Growth Path Operations Associate -> Shift Supervisor -> Assistant Operations Manager -> City Ops Lead -> Regional Operations Head Compensation Competitive salary with quarterly performance bonuses and ESOP eligibility after 12 months.,