E-Commerce Operations Associate

Job Description

Job Summary We are looking for a detail-oriented and proactive E-commerce Operations Associate to join our growing team at our warehouse in Sitapura Industrial Area, Jaipur . The ideal candidate will be responsible for managing day-to-day e-commerce operations including order processing, inventory management, dispatch, and handling returns/exchanges. Key Responsibilities Order Processing: Accurately process customer orders received from various online platforms in a timely manner. Dispatch & Courier Coordination: Pack and dispatch orders through designated courier partners, ensuring timely pickups. Inventory Management: Conduct regular stock counts, maintain inventory accuracy, and update records accordingly. Stock Inward & Outward: Manage incoming and outgoing inventory with proper documentation and system updates. Returns & Exchanges: Handle customer returns and exchanges efficiently, ensuring items are logged, inspected, and restocked. Qualifications & Skills Experience: 2–3 years of hands-on experience in e-commerce operations, preferably in a warehouse or fulfillment environment. Education: Minimum graduate in any stream. Language: Good communication skills in English, both written and spoken. Technical Skills: Proficient in using computers, email, Excel, and basic inventory/order management systems. Commute: Must be willing to travel daily to our warehouse in Sitapura Industrial Area , Jaipur. Join us and be part of an exciting experience of working for a leading fashion e-commerce brand! Show more Show less