E-commerce Operations associate

Role Overview: As an Operations Associate at Kicks Machine in Dehradun, you will be responsible for day-to-day sourcing of Sneakers/Luxury products from different partners, ensuring smooth delivery to customers, and collaborating closely with the sales/support team for efficient fulfilment of orders. This is a full-time on-site role that offers an opportunity to be a part of India's leading Multi-Brand Sneaker, Streetwear, and Accessories company. Key Responsibilities: - Source Sneakers/Luxury products from various partners on a daily basis - Ensure timely and smooth delivery of products to customers - Collaborate with the sales/support team to coordinate order fulfilment - Utilize operations and analytical skills to optimize processes - Demonstrate strong problem-solving abilities to address operational challenges - Maintain attention to detail and efficiently multitask in a fast-paced environment - Utilize interpersonal skills and effective communication to interact with partners and customers - Prioritize customer service and satisfaction throughout all operational activities Qualifications Required: - Proficiency in operations and analytical skills - Strong interpersonal skills and effective communication abilities - Customer service skills with a focus on satisfaction - Attention to detail and adeptness at multitasking - Excellent problem-solving abilities - Previous experience in operations or retail industry is a plus (Note: No additional details about the company were provided in the job description.),