E-commerce Executive

1 - 2 years

2 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We re looking for a proactive and detail-oriented E-commerce Executive tosupport our digital operations across order management, sales coordination, and marketing initiatives. This entry-level role is perfect for someone eager to learn the ins and outs of e-commerce and play a key role in streamlining backend processes while working closely with cross-functional teams.
Specific Skills
Communication Skills Basic Design Sense Problem-Solving Time Management Attention to Detail
Responsible For
  • Update product listings, images, and prices on the website
  • Coordinate with marketing for banners, offers, and landing pages
  • Analyze website traffic and performance data
  • Process incoming orders from website accurately and on time
  • Coordinate with warehouse and logistics partners for order dispatch and tracking
  • Monitor order status and resolve delays or discrepancies
  • Handle order-related customer queries and provide timely support
  • Handle incoming leads from IndiaMART via calls, messages, and emails
  • Respond promptly to product inquiries and build positive customer relationships
  • Convert qualified leads into orders by understanding customer needs

 

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