E Commerce Executive

• Oversee daily

  e-commerce operations

  and ensure

  timely order fulfillment

  .
• Manage and optimize

  product listings

  , pricing updates, stock availability, and digital catalogs.
• Handle

  customer queries

  and coordinate with sales, support, and logistics teams for quick resolution.
• Maintain accurate records of

  sales, inventory, platform performance

  , and operational metrics.
• Develop and execute online sales and marketing strategies across the company's website and marketplaces (Amazon, Flipkart, Meesho, etc.).
• Monitor and analyze

  website traffic

  ,

  conversion rates

  , and

  user behavior

  using analytics tools.
• Lead the

  e-commerce operations team

  to ensure

  smooth order processing

  ,

  timely dispatches

  , and optimal platform performance.
• Manage returns, COD orders, reduce RTO (Return to Origin) rates.

• should have the ability to manage and expand operations on overseas marketplaces.

• For roles focused on the marketplace, this involves on boarding new sellers and nurturing relationships with existing ones to grow their business on the platform.
• Meet or exceed targets for online product/service sales or for the number of active and successful sellers.
• Formulate online sales, marketing, and advertising strategies (e.g., SEO, paid ads like Amazon Sponsored Products) to drive traffic and increase conversions.
• Identify and secure new business opportunities, partnerships, and advertising clients.
• Build and maintain strong client relationships through networking and outreach.
• Report regularly on progress, pipeline, and performance

Requirements:

• Bachelors degree.
• 3–5 years of proven experience in

  e-commerce or online retail operations

  .
• Strong understanding of

  Microsoft Office

  (Word, Excel, PowerPoint).
• Basic knowledge of

  order processing

  ,

  product listing

  ,

  inventory management

  , and popular

  e-commerce platforms

  (Amazon, Flipkart, Shopify, etc.).
• Skilled in

  document filing

  ,

  email communication

  , and

  record keeping

  .
• Ability to coordinate effectively with

  warehouse

  ,

  logistics

  , and

  customer support

  teams.
• Strong

  analytical

  ,

  communication

  , and

  team collaboration

  skills.
• Experience in the

  retail or consumer goods industry

  is a plus.
• Strong sales background with a track record of meeting or exceeding targets.
• Fluency in Punjabi/Hindi/English.
• Excellent communication and interpersonal skills.
• Self-driven, ambitious, and able to work independently