E-Commerce Associate

The E-commerce Associate position at Zorrro in Kolkata, West Bengal is an entry-level opportunity for individuals looking to immerse themselves in various functions within a rapidly growing organization. You will play a vital role in delivery partner acquisition, customer order management, and operations, as well as supporting sales and customer service teams. This role presents a unique chance to develop fundamental skills in logistics, e-commerce, and business operations. Your responsibilities will include assisting in recruiting and onboarding delivery partners, providing support to ensure smooth operations, managing customer orders from start to finish, resolving order-related issues, responding to customer inquiries and complaints, supporting daily operations, aiding the sales team in lead generation and client follow-ups, and promoting Zorrro's services to potential clients. The ideal candidate for this role should hold a Bachelor's degree or equivalent, although freshers are encouraged to apply. Strong communication and interpersonal skills, basic proficiency in Microsoft Office/Google Workspace tools, organizational and multitasking abilities, a positive attitude, and a willingness to learn are essential. While no prior experience is required, relevant internships or exposure to customer service/logistics would be advantageous. Attributes like being a team player, adaptable, proactive, and possessing a problem-solving mindset are highly valued. Zorrro offers a competitive entry-level salary with performance-based incentives, comprehensive training across multiple business areas, growth opportunities within the organization, a supportive and dynamic work environment, and hands-on experience in the logistics and e-commerce industry. This is a full-time position that requires in-person work. If you are looking to kickstart your career in e-commerce and logistics, apply now to be a part of Zorrro's exciting journey!,