Job Description: E-commerce Associate Position : E-commerce Associate (2-3 years experience) Location : Mumbai, Maharashtra Vacancies : 10 SHOULD BE FLUENT IN MARATHI, HINDI AND ENGLISH About Zorrro Zorrro is a leading hyper-local delivery service provider, redefining logistics and customer service in West Bengal. Since 2020, we have successfully completed over 180,000 orders and partnered with more than 200 corporate clients. As we grow, we are looking for motivated individuals to join our team and contribute to our success. Role Overview The E-commerce Associate is a role for people with 2-3 years of experience designed for individuals eager to gain hands-on experience across multiple functions within a fast-growing organization. You will contribute to delivery partner acquisition , customer order management , and operations , while also supporting sales and customer service teams. This role offers a unique opportunity to develop foundational skills in logistics, e-commerce, and business operations. Key Responsibilities Delivery Partner Acquisition and Support : Assist in recruiting and onboarding delivery partners for various business verticals. Support delivery partners by providing guidance on company policies and processes. Address queries and escalate concerns to ensure smooth operations. Customer Order Management : Handle end-to-end management of customer orders, ensuring accuracy and timely delivery. Coordinate with internal teams and delivery partners to resolve order-related issues. Provide order updates and follow-ups to customers as required. Customer Service : Respond to customer inquiries and resolve complaints with a professional demeanor. Maintain a record of customer interactions to improve service quality. Escalate unresolved issues to the appropriate teams for resolution. Operational Support : Monitor daily operations and assist in ensuring smooth delivery execution. Provide hands-on support during peak hours or when additional resources are required. Identify operational inefficiencies and propose solutions for improvement. Sales Support : Assist the sales team with lead generation and client follow-ups. Support client onboarding processes and maintain records of business interactions. Promote Zorrro’s services to potential clients as required. Who Should Apply? Education : Bachelor’s degree or equivalent preferred; Skills : Strong communication and interpersonal skills. Basic proficiency in Microsoft Office/Google Workspace tools. Organizational and multitasking abilities. A positive attitude with a willingness to learn. Experience : 2-3 years of experience in customer service/logistics. Attributes : A leader, adaptable, and proactive with a problem-solving mindset. What We Offer Competitive salary with performance-based incentives. Comprehensive training to build your skills across multiple business areas. Growth opportunities within a rapidly expanding organization. A supportive and dynamic work environment. Hands-on experience in the logistics and e-commerce industry. Job Type: Full-time Experience: E-commerce: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person
Job Description Position: Hub Supervisor – Logistics Location: Bhubaneswar, Odisha Vacancies: 10 Languages Required: Must speak Hindi, English, and Odia fluently. About Zorrro Zorrro is a fast-growing local delivery company that started in 2020. We’ve delivered over 1.8 lakh orders and work with more than 200 businesses. As we expand into Odisha, we are looking for hardworking and motivated people to join our team in Bhubaneswar. Role Overview This role is for people with 2–3 years of work experience who want to learn and grow in the logistics industry. As a Hub Supervisor , you will work mostly in the field and handle different tasks like hiring delivery partners, managing deliveries, solving customer issues, and supporting local sales activities. Your Key Responsibilities1. Delivery Partner Management Help in hiring and training local delivery boys. Teach them how to use the app and follow rules. Solve their problems and keep them motivated. 2. Managing Orders Make sure all orders are picked up and delivered on time. Work with delivery boys and the team to fix any delivery issues. Double-check the delivery details for accuracy. 3. Customer Service Talk to customers and help solve order problems. Keep a record of calls, chats, and complaints. Escalate bigger issues to your senior team. 4. Hub Operations Manage daily hub activities like rider attendance and delivery planning. Make sure more than enough delivery partners are available and ready. Keep track of performance using real-time dashboards and suggest improvements. 5. Sales Support Build good relationships with shops and small businesses. Bring riders according to the perform metric Promote Zorrro’s services in the local market. Who Can Apply?Education Graduation preferred but not compulsory. Skills Must speak Hindi, English, and Odia . Basic knowledge of Google Sheets or Microsoft Excel. Good at managing people and handling multiple tasks. Must be positive, a quick learner, and a team player. Experience 2–3 years in logistics, delivery, or customer service work. Personality Energetic and responsible. Willing to work on the ground and take charge when needed. What You’ll Get Competitive alary Fast career growth in a growing company. Friendly and respectful work environment. Want to lead logistics in Bhubaneswar? Join Zorrro and help shape the future of deliveries in Odisha. Job Type: Full-time Experience: E-commerce: 2 years (Preferred) total work: 2 years (Preferred) Work Location: In person
Job Description Position: Hub Supervisor – Logistics Location: Bhubaneswar, Odisha Vacancies: 10 Languages Required: Must speak Hindi, English, and Odia fluently. About Zorrro Zorrro is a fast-growing local delivery company that started in 2020. We’ve delivered over 1.8 lakh orders and work with more than 200 businesses. As we expand into Odisha, we are looking for hardworking and motivated people to join our team in Bhubaneswar. Role Overview This role is for people with 2–3 years of work experience who want to learn and grow in the logistics industry. As a Hub Supervisor , you will work mostly in the field and handle different tasks like hiring delivery partners, managing deliveries, solving customer issues, and supporting local sales activities. Your Key Responsibilities1. Delivery Partner Management Help in hiring and training local delivery boys. Teach them how to use the app and follow rules. Solve their problems and keep them motivated. 2. Managing Orders Make sure all orders are picked up and delivered on time. Work with delivery boys and the team to fix any delivery issues. Double-check the delivery details for accuracy. 3. Customer Service Talk to customers and help solve order problems. Keep a record of calls, chats, and complaints. Escalate bigger issues to your senior team. 4. Hub Operations Manage daily hub activities like rider attendance and delivery planning. Make sure more than enough delivery partners are available and ready. Keep track of performance using real-time dashboards and suggest improvements. 5. Sales Support Build good relationships with shops and small businesses. Bring riders according to the perform metric Promote Zorrro’s services in the local market. Who Can Apply?Education Graduation preferred but not compulsory. Skills Must speak Hindi, English, and Odia . Basic knowledge of Google Sheets or Microsoft Excel. Good at managing people and handling multiple tasks. Must be positive, a quick learner, and a team player. Experience 2–3 years in logistics, delivery, or customer service work. Personality Energetic and responsible. Willing to work on the ground and take charge when needed. What You’ll Get Competitive alary Fast career growth in a growing company. Friendly and respectful work environment. Want to lead logistics in Bhubaneswar? Join Zorrro and help shape the future of deliveries in Odisha. Job Type: Full-time Experience: E-commerce: 2 years (Preferred) total work: 2 years (Preferred) Work Location: In person
Job Description Position: Hub Supervisor – Logistics Location: Ranchi, Jharkhand Vacancies: 10 Languages Required: Must speak Hindi, English fluently. About Zorrro Zorrro is a fast-growing local delivery company that started in 2020. We’ve delivered over 1.8 lakh orders and work with more than 200 businesses. As we expand into Odisha, we are looking for hardworking and motivated people to join our team in Bhubaneswar. Role Overview This role is for people with 2–3 years of work experience who want to learn and grow in the logistics industry. As a Hub Supervisor , you will work mostly in the field and handle different tasks like hiring delivery partners, managing deliveries, solving customer issues, and supporting local sales activities. Your Key Responsibilities1. Delivery Partner Management Help in hiring and training local delivery boys. Teach them how to use the app and follow rules. Solve their problems and keep them motivated. 2. Managing Orders Make sure all orders are picked up and delivered on time. Work with delivery boys and the team to fix any delivery issues. Double-check the delivery details for accuracy. 3. Customer Service Talk to customers and help solve order problems. Keep a record of calls, chats, and complaints. Escalate bigger issues to your senior team. 4. Hub Operations Manage daily hub activities like rider attendance and delivery planning. Make sure more than enough delivery partners are available and ready. Keep track of performance using real-time dashboards and suggest improvements. 5. Sales Support Build good relationships with shops and small businesses. Bring riders according to the perform metric Promote Zorrro’s services in the local market. Who Can Apply?Education Graduation preferred but not compulsory. Skills Must speak Hindi, English Basic knowledge of Google Sheets or Microsoft Excel. Good at managing people and handling multiple tasks. Must be positive, a quick learner, and a team player. Experience 2–3 years in logistics, delivery, or customer service work. Personality Energetic and responsible. Willing to work on the ground and take charge when needed. What You’ll Get Competitive alary Fast career growth in a growing company. Friendly and respectful work environment. Want to lead logistics in Bhubaneswar? Join Zorrro and help shape the future of deliveries in Odisha. Job Type: Full-time Experience: E-commerce: 2 years (Preferred) total work: 2 years (Preferred) Work Location: In person
Job Description: Junior Supervisor Position : Junior Supervisor Location : Mundhwa, Pune Vacancies : 1 About Zorrro Deliveries Private Limited Zorrro is a leading hyper-local delivery service provider, redefining logistics and customer service in West Bengal. Since 2020, we have successfully completed over 180,000 orders and partnered with more than 200 corporate clients. As we grow, we are looking for motivated individuals to join our team and contribute to our success. Role Overview The E-commerce Associate is an entry-level role designed for individuals eager to gain hands-on experience across multiple functions within a fast-growing organization. You will contribute to delivery partner acquisition , customer order management , and operations , while also supporting customer service teams. This role offers a unique opportunity to develop foundational skills in logistics, e-commerce, and business operations. Key Responsibilities Delivery Partner Acquisition and Support : Assist in recruiting and onboarding delivery partners for various business verticals. Support delivery partners by providing guidance on company policies and processes. Address queries and escalate concerns to ensure smooth operations. Customer Order Management : Handle end-to-end management of customer orders, ensuring accuracy and timely delivery. Coordinate with internal teams and delivery partners to resolve order-related issues. Provide order updates and follow-ups to customers as required. Customer Service : Respond to customer inquiries and resolve complaints with a professional demeanor. Maintain a record of customer interactions to improve service quality. Escalate unresolved issues to the appropriate teams for resolution. Operational Support : Monitor daily operations and assist in ensuring smooth delivery execution. Provide hands-on support during peak hours or when additional resources are required. Identify operational inefficiencies and propose solutions for improvement. Who Should Apply? Education : Bachelor’s degree or equivalent preferred; freshers are encouraged to apply. Skills : Strong communication and interpersonal skills. Basic proficiency in Microsoft Office/Google Workspace tools. Organizational and multitasking abilities. A positive attitude with a willingness to learn. Experience : No prior experience required; relevant internships or exposure to logistics is a plus. Attributes : Team player, adaptable, and proactive with a problem-solving mindset. Should be a resident of Pune Preferred language: Marathi What We Offer Competitive entry-level salary with performance-based incentives. Comprehensive training to build your skills across multiple business areas. Growth opportunities within a rapidly expanding organization. A supportive and dynamic work environment. Hands-on experience in the logistics and e-commerce industry. Job Type: Full-time Experience: E-commerce: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Work Location: In person
Job Description Position : Hub Supervisor- Logistics Location : Pimpri-Chinchwad, Pune, Maharashtra Vacancies : 10 SHOULD BE FLUENT IN MARATHI, HINDI AND ENGLISH About Zorrro Zorrro is a leading hyper-local delivery service provider, redefining logistics and customer service in West Bengal. Since 2020, we have successfully completed over 180,000 orders and partnered with more than 200 corporate clients. As we grow, we are looking for motivated individuals to join our team and contribute to our success. Role Overview The Hub Supervisor is a role for people with 2-3 years of experience designed for individuals eager to gain hands-on experience across multiple functions within a fast-growing organization. You will contribute to delivery partner acquisition , customer order management , and operations , while also supporting sales and customer service teams. This role offers a unique opportunity to develop foundational skills in logistics, e-commerce, and business operations. Key Responsibilities Delivery Partner Acquisition and Support : Assist in recruiting and onboarding delivery partners for various business verticals. Support delivery partners by providing guidance on company policies and processes. Address queries and escalate concerns to ensure smooth operations. Customer Order Management : Handle end-to-end management of customer orders, ensuring accuracy and timely delivery. Coordinate with internal teams and delivery partners to resolve order-related issues. Provide order updates and follow-ups to customers as required. Customer Service : Respond to customer inquiries and resolve complaints with a professional demeanor. Maintain a record of customer interactions to improve service quality. Escalate unresolved issues to the appropriate teams for resolution. Operational Support : Monitor daily operations and assist in ensuring smooth delivery execution. Provide hands-on support during peak hours or when additional resources are required. Identify operational inefficiencies and propose solutions for improvement. Sales Support : Assist the sales team with lead generation and client follow-ups. Support client onboarding processes and maintain records of business interactions. Promote Zorrro’s services to potential clients as required. Who Should Apply? Education : Bachelor’s degree or equivalent preferred; Skills : Strong communication and interpersonal skills. Basic proficiency in Microsoft Office/Google Workspace tools. Organizational and multitasking abilities. A positive attitude with a willingness to learn. Experience : 2-3 years of experience in customer service and logistics. Attributes : A leader, adaptable, and proactive with a problem-solving mindset. What We Offer Competitive salary with performance-based incentives. Comprehensive training to build your skills across multiple business areas. Growth opportunities within a rapidly expanding organization. A supportive and dynamic work environment. Hands-on experience in the logistics and e-commerce industry. Job Type: Full-time Experience: total work: 1 year (Preferred) E-commerce: 3 years (Required) Work Location: In person
Job Description: E-commerce Associate Position : E-commerce Associate (Entry-Level) Location : Kolkata, West Bengal Vacancies : 10 About Zorrro Zorrro is a leading hyper-local delivery service provider, redefining logistics and customer service in West Bengal. Since 2020, we have successfully completed over 180,000 orders and partnered with more than 200 corporate clients. As we grow, we are looking for motivated individuals to join our team and contribute to our success. Role Overview The E-commerce Associate is an entry-level role designed for individuals eager to gain hands-on experience across multiple functions within a fast-growing organization. You will contribute to delivery partner acquisition , customer order management , and operations , while also supporting sales and customer service teams. This role offers a unique opportunity to develop foundational skills in logistics, e-commerce, and business operations. Key Responsibilities Delivery Partner Acquisition and Support : Assist in recruiting and onboarding delivery partners for various business verticals. Support delivery partners by providing guidance on company policies and processes. Address queries and escalate concerns to ensure smooth operations. Customer Order Management : Handle end-to-end management of customer orders, ensuring accuracy and timely delivery. Coordinate with internal teams and delivery partners to resolve order-related issues. Provide order updates and follow-ups to customers as required. Customer Service : Respond to customer inquiries and resolve complaints with a professional demeanor. Maintain a record of customer interactions to improve service quality. Escalate unresolved issues to the appropriate teams for resolution. Operational Support : Monitor daily operations and assist in ensuring smooth delivery execution. Provide hands-on support during peak hours or when additional resources are required. Identify operational inefficiencies and propose solutions for improvement. Sales Support : Assist the sales team with lead generation and client follow-ups. Support client onboarding processes and maintain records of business interactions. Promote Zorrro’s services to potential clients as required. Who Should Apply? Education : Bachelor’s degree or equivalent preferred; freshers are encouraged to apply. Skills : Strong communication and interpersonal skills. Basic proficiency in Microsoft Office/Google Workspace tools. Organizational and multitasking abilities. A positive attitude with a willingness to learn. Experience : No prior experience required; relevant internships or exposure to customer service/logistics is a plus. Attributes : Team player, adaptable, and proactive with a problem-solving mindset. What We Offer Competitive entry-level salary with performance-based incentives. Comprehensive training to build your skills across multiple business areas. Growth opportunities within a rapidly expanding organization. A supportive and dynamic work environment. Hands-on experience in the logistics and e-commerce industry. Job Type: Full-time Experience: E-commerce: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person
Job Description: E-commerce Associate Position : E-commerce Associate (Entry-Level) Location : Kolkata, West Bengal Vacancies : 10 About Zorrro Zorrro is a leading hyper-local delivery service provider, redefining logistics and customer service in West Bengal. Since 2020, we have successfully completed over 180,000 orders and partnered with more than 200 corporate clients. As we grow, we are looking for motivated individuals to join our team and contribute to our success. Role Overview The E-commerce Associate is an entry-level role designed for individuals eager to gain hands-on experience across multiple functions within a fast-growing organization. You will contribute to delivery partner acquisition , customer order management , and operations , while also supporting sales and customer service teams. This role offers a unique opportunity to develop foundational skills in logistics, e-commerce, and business operations. Key Responsibilities Delivery Partner Acquisition and Support : Assist in recruiting and onboarding delivery partners for various business verticals. Support delivery partners by providing guidance on company policies and processes. Address queries and escalate concerns to ensure smooth operations. Customer Order Management : Handle end-to-end management of customer orders, ensuring accuracy and timely delivery. Coordinate with internal teams and delivery partners to resolve order-related issues. Provide order updates and follow-ups to customers as required. Customer Service : Respond to customer inquiries and resolve complaints with a professional demeanor. Maintain a record of customer interactions to improve service quality. Escalate unresolved issues to the appropriate teams for resolution. Operational Support : Monitor daily operations and assist in ensuring smooth delivery execution. Provide hands-on support during peak hours or when additional resources are required. Identify operational inefficiencies and propose solutions for improvement. Sales Support : Assist the sales team with lead generation and client follow-ups. Support client onboarding processes and maintain records of business interactions. Promote Zorrro’s services to potential clients as required. Who Should Apply? Education : Bachelor’s degree or equivalent preferred; freshers are encouraged to apply. Skills : Strong communication and interpersonal skills. Basic proficiency in Microsoft Office/Google Workspace tools. Organizational and multitasking abilities. A positive attitude with a willingness to learn. Experience : No prior experience required; relevant internships or exposure to customer service/logistics is a plus. Attributes : Team player, adaptable, and proactive with a problem-solving mindset. What We Offer Competitive entry-level salary with performance-based incentives. Comprehensive training to build your skills across multiple business areas. Growth opportunities within a rapidly expanding organization. A supportive and dynamic work environment. Hands-on experience in the logistics and e-commerce industry. Job Type: Full-time Experience: E-commerce: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person
Job Title: Digital Marketing Associate Location: Kolkata Company: Zorrro Deliveries Private Limited About Us: Zorrro Deliveries Private Limited is a fast-growing company with a strong presence in logistics and technology. We are looking for a creative and driven Digital Marketing Associate to join our team. Key Responsibilities: Create and manage social media content. Design engaging creatives using Canva or similar tools. Support SEO initiatives (Google SEO, keyword research, on-page/off-page optimization). Coordinate with internal teams to ensure brand consistency. Track and report performance of campaigns. Requirements: 0–2 years of experience in digital marketing (Freshers welcome to apply). Basic knowledge of graphic design tools (Canva, Photoshop, Illustrator preferred). Understanding of Google SEO and digital marketing trends. Strong communication skills and eagerness to learn. Preferred Skills: Experience with content writing/blogging. Familiarity with analytics tools. What We Offer: Opportunity to learn and grow in a fast-paced environment. Exposure to multiple areas of digital marketing. Supportive and collaborative team culture. Job Type: Full-time Location: Kolkata Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Title: Digital Marketing Associate Location: Kolkata Company: Zorrro Deliveries Private Limited About Us: Zorrro Deliveries Private Limited is a fast-growing company with a strong presence in logistics and technology. We are looking for a creative and driven Digital Marketing Associate to join our team. Key Responsibilities: Create and manage social media content. Design engaging creatives using Canva or similar tools. Support SEO initiatives (Google SEO, keyword research, on-page/off-page optimization). Coordinate with internal teams to ensure brand consistency. Track and report performance of campaigns. Requirements: 0–2 years of experience in digital marketing (Freshers welcome to apply). Basic knowledge of graphic design tools (Canva, Photoshop, Illustrator preferred). Understanding of Google SEO and digital marketing trends. Strong communication skills and eagerness to learn. Preferred Skills: Experience with content writing/blogging. Familiarity with analytics tools. What We Offer: Opportunity to learn and grow in a fast-paced environment. Exposure to multiple areas of digital marketing. Supportive and collaborative team culture. Job Type: Full-time Location: Kolkata Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
The E-commerce Associate position at Zorrro in Kolkata, West Bengal is an entry-level opportunity for individuals looking to immerse themselves in various functions within a rapidly growing organization. You will play a vital role in delivery partner acquisition, customer order management, and operations, as well as supporting sales and customer service teams. This role presents a unique chance to develop fundamental skills in logistics, e-commerce, and business operations. Your responsibilities will include assisting in recruiting and onboarding delivery partners, providing support to ensure smooth operations, managing customer orders from start to finish, resolving order-related issues, responding to customer inquiries and complaints, supporting daily operations, aiding the sales team in lead generation and client follow-ups, and promoting Zorrro's services to potential clients. The ideal candidate for this role should hold a Bachelor's degree or equivalent, although freshers are encouraged to apply. Strong communication and interpersonal skills, basic proficiency in Microsoft Office/Google Workspace tools, organizational and multitasking abilities, a positive attitude, and a willingness to learn are essential. While no prior experience is required, relevant internships or exposure to customer service/logistics would be advantageous. Attributes like being a team player, adaptable, proactive, and possessing a problem-solving mindset are highly valued. Zorrro offers a competitive entry-level salary with performance-based incentives, comprehensive training across multiple business areas, growth opportunities within the organization, a supportive and dynamic work environment, and hands-on experience in the logistics and e-commerce industry. This is a full-time position that requires in-person work. If you are looking to kickstart your career in e-commerce and logistics, apply now to be a part of Zorrro's exciting journey!,
Job Description Position: Hub Supervisor – Logistics Location: Kolkata, West Bengal Vacancies: 10 Languages Required: Must speak Hindi, English, and Bengali fluently. About Zorrro Zorrro is a fast-growing local delivery company that started in 2020. We’ve delivered over 1 lakh orders and work with more than 150 businesses. As we expand into Kolkata, we are looking for hardworking and motivated people to join our team in Kolkata. Role Overview This role is for people with 2–3 years of work experience who want to learn and grow in the logistics industry. As a Hub Supervisor , you will work mostly in the field and handle different tasks like hiring delivery partners, managing deliveries, solving customer issues, and supporting local sales activities. Your Key Responsibilities 1. Delivery Partner Management Help in hiring and training local delivery boys. Teach them how to use the app and follow rules. Solve their problems and keep them motivated. 2. Managing Orders Make sure all orders are picked up and delivered on time. Work with delivery boys and the team to fix any delivery issues. Double-check the delivery details for accuracy. 3. Customer Service Talk to customers and help solve order problems. Keep a record of calls, chats, and complaints. Escalate bigger issues to your senior team. 4. Hub Operations Manage daily hub activities like rider attendance and delivery planning. Make sure more than enough delivery partners are available and ready. Keep track of performance using real-time dashboards and suggest improvements. 5. Sales Support Build good relationships with shops and small businesses. Bring riders according to the performance metric Promote Zorrro’s services in the local market. Who Can Apply?Education Graduation preferred but not compulsory. Skills Must speak Hindi, English, and Bengali . Basic knowledge of Google Sheets or Microsoft Excel. Good at managing people and handling multiple tasks. Must be positive, a quick learner, and a team player. Experience 2–3 years in logistics, delivery, or customer service work is preferred. Personality Energetic and responsible. Willing to work on the ground and take charge when needed. What You’ll Get Competitive salary Fast career growth in a growing company. Friendly and respectful work environment. Join Zorrro and help shape the future of deliveries in Kolkata. Job Type: Full-time Experience: E-commerce: 2 years (Preferred) total work: 2 years (Preferred) Work Location: In person
Job Description Position: Hub Supervisor – Logistics Location: Kolkata, West Bengal Vacancies: 10 Languages Required: Must speak Hindi, English, and Bengali fluently. About Zorrro Zorrro is a fast-growing local delivery company that started in 2020. We’ve delivered over 1 lakh orders and work with more than 150 businesses. As we expand into Kolkata, we are looking for hardworking and motivated people to join our team in Kolkata. Role Overview This role is for people with 2–3 years of work experience who want to learn and grow in the logistics industry. As a Hub Supervisor , you will work mostly in the field and handle different tasks like hiring delivery partners, managing deliveries, solving customer issues, and supporting local sales activities. Your Key Responsibilities 1. Delivery Partner Management Help in hiring and training local delivery boys. Teach them how to use the app and follow rules. Solve their problems and keep them motivated. 2. Managing Orders Make sure all orders are picked up and delivered on time. Work with delivery boys and the team to fix any delivery issues. Double-check the delivery details for accuracy. 3. Customer Service Talk to customers and help solve order problems. Keep a record of calls, chats, and complaints. Escalate bigger issues to your senior team. 4. Hub Operations Manage daily hub activities like rider attendance and delivery planning. Make sure more than enough delivery partners are available and ready. Keep track of performance using real-time dashboards and suggest improvements. 5. Sales Support Build good relationships with shops and small businesses. Bring riders according to the performance metric Promote Zorrro’s services in the local market. Who Can Apply?Education Graduation preferred but not compulsory. Skills Must speak Hindi, English, and Bengali . Basic knowledge of Google Sheets or Microsoft Excel. Good at managing people and handling multiple tasks. Must be positive, a quick learner, and a team player. Experience 2–3 years in logistics, delivery, or customer service work is preferred. Personality Energetic and responsible. Willing to work on the ground and take charge when needed. What You’ll Get Competitive salary Fast career growth in a growing company. Friendly and respectful work environment. Join Zorrro and help shape the future of deliveries in Kolkata. Job Type: Full-time Experience: E-commerce: 2 years (Preferred) total work: 2 years (Preferred) Work Location: In person