E-commerce Account Manager International (USA Market)

As an E-commerce Account Manager International (USA Market) located in Mohali district, your role will involve managing and optimizing e-commerce accounts for clients in the USA market. You will be responsible for analyzing account performance, improving sales metrics, enhancing customer satisfaction, and developing strategies to maximize client success. Key Responsibilities: - Manage and optimize the company's online store performance across multiple platforms such as Shopify, WooCommerce, Magento, etc. - Handle large international e-commerce accounts and drive consistent sales growth. - Monitor website traffic and performance using tools like SEMrush and Google Analytics to identify opportunities for improving conversions and revenue. - Oversee product listings, descriptions, images, and pricing to ensure accuracy, appeal, and consistency. - Plan and execute seasonal, promotional, and marketing campaigns to increase traffic and customer engagement. - Collaborate closely with marketing, design, and operations teams to ensure seamless product launches and campaign execution. - Analyze sales funnels, track conversion metrics, and implement optimization strategies. - Conduct competitive analysis to benchmark pricing, promotions, and trends in the USA market. - Prepare periodic performance reports and suggest actionable insights for growth. Qualifications Required: - Bachelor's degree in Marketing, Business Administration, or a related field. - 3-5 years of experience as an E-commerce Manager/Account Manager, preferably for international e-commerce brands. - Proven experience managing high-traffic accounts validated through tools like SEMrush or similar. - Strong understanding of e-commerce platforms like Shopify, WooCommerce, and Magento. - Expertise in SEO, SEM, and social media marketing. - Proficiency in Google Analytics, SEMrush, and other web analytics tools. - Excellent analytical, communication, and project management skills.,