E-Branch Team Leader

Job Requirements

Role/ Job Title:

Business:

Function/ Department:

Roles & Responsibilities

• Should be able to lead, drive inputs and enable the team for desired output
• Excellent written and spoken communication
• Self-Driven to achieve business goals and objectives
• Ability to handle escalations and diffuse crisis situations
• Work to optimize productivity and efficiency of the team
• Excellent MIS and analytical skills
• Excellent people management and team building skills
• Excellent stakeholder management skills
• Good understanding of Banking products and processes
• Think out of the box and spearhead initiatives for improving customer experience
• Ability to manage challenging situations and go the extra mile
• Ability to effectively collaborate with internal and external teams/stake holders
  

Education Qualifications

Experience: