Job
Description
Location - Chennai Years of Experience - 5 to 10 Years Position Purpose As a Dynatrace Expert, you will be responsible for ensuring the optimal performance, availability, and reliability of our applications and infrastructure using Dynatrace's comprehensive monitoring solutions. You will work closely with cross-functional teams to identify performance issues, implement monitoring strategies, and provide insights to improve system efficiency. Key Responsibilities Monitoring and Performance Optimization: Implement and manage Dynatrace monitoring solutions to ensure high availability and performance of applications and infrastructure. Analyze performance metrics and identify bottlenecks or inefficiencies in the system. Provide actionable insights and recommendations to improve system performance and user experience. Incident Management: Detect, diagnose, and resolve performance issues using Dynatrace tools. Collaborate with development, operations, and support teams to address and mitigate incidents. Conduct root cause analysis and implement preventive measures to avoid future issues. Configuration and Customization: Configure Dynatrace to meet the specific needs of our applications and infrastructure. Develop custom dashboards, reports, and alerts to monitor key performance indicators (KPIs). Integrate Dynatrace with other tools and systems for a holistic monitoring approach. Training and Documentation: Provide training and support to team members on using Dynatrace effectively. Create and maintain documentation for monitoring strategies, processes, and best practices. Continuous Improvement: Stay updated with the latest Dynatrace features and best practices. Continuously improve monitoring strategies and tools to enhance system performance and reliability. Technical & Behavioral Competencies Qualification & Experience: Bachelors degree in computer science or equivalent. At least 5+ years of experience in IT landscape At least 3+ years of hands-on experience in Dynatrace At least 1+ years of experience with Kubernetes At least 1+ years of hands-on experience with Cloud Technologies (IBM/AWS/Azure/Google) Mandatory Proven experience as a Dynatrace Expert or in a similar role. Strong background in application performance management (APM) and infrastructure monitoring. Strong background in Linux / Unix/ Windows Administration Proficiency in Dynatrace tools and solutions. Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes). Familiarity with scripting languages (e.g., Python, Bash) and automation tools. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to work effectively in a fast-paced, dynamic environment. Good to have Dynatrace Certified Associate or Professional certification is highly desirable. Experience with other monitoring tools (e.g., New Relic, AppDynamics) is beneficial. Additional certifications in related fields (e.g., ITIL, cloud platforms) are a plus. Knowledge of DevOps practices and agile methodologies. Familiarity with networking protocols and security best practices. Specific Qualifications (if required) Bachelors degree in computer science or computer engineering
