Design, develop, and integrate technical solutions using
Microsoft Dynamics 365 CRM
and the
Power Platform
.
Develop and implement data migration strategies using
SQL Server Integration Services (SSIS)
for large datasets.
Deliver high-quality technical solutions aligned with defined plans, deliverables, budgets, and timelines.
Clearly communicate technical issues, solutions, and processes to internal teams and external clients.
Develop custom components in Dynamics 365 such as
Plugins
,
Custom Workflows
,
Custom APIs
, and more.
Collaborate with cross-functional teams including developers, business analysts, and architects to implement end-to-end CRM and Power Platform solutions.
Work closely with stakeholders, business users, and client IT teams to gather requirements and translate them into solution designs and D365 applications.
Provide technical leadership, guidance, and mentorship to team members.
Apply best practices in software engineering including
iterative development
,
unit testing
,
version control
, and
peer reviews
.

Qualifications and Requirements:
Bachelor s degree in any discipline with an IT-related specialization.
Mandatory:
Hands-on experience with
Azure Logic Apps
.
Optional but Preferred:
Experience in full
Canvas App development
.
7+ years of experience in
customizing and configuring Microsoft Dynamics 365
, across various Customer Engagement modules (Sales, Service, Field Services, Marketing, Project Service, etc.).
Strong programming skills in
C#
with a deep understanding of
Object-Oriented Programming
and
Domain-Driven Design
.
Solid knowledge of
Microsoft Dataverse
,
Power Apps
(Model-Driven Canvas),
Power Automate
,
Power Pages
, and
Power BI
.
Experience in
Microsoft Azure development
(Azure Functions, Logic Apps, Web Apps, Azure Cognitive Services, AI, Bot Framework).
Proven track record in designing and implementing
Dynamics 365 technical architecture
.
Strong troubleshooting skills with the ability to conduct root cause analysis and implement long-term fixes.
Involvement in at least
4-5 end-to-end CRM implementations
.
Strong customer-facing skills with excellent written and spoken
English communication
.
Experience in
web/portal development using ASP.NET Core
is a plus.
Experience in the
Banking domain
is preferred.
Microsoft Dynamics certification
is a strong advantage.
Ability to
lead and mentor
a team effectively

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