Dynamics 365 CRM & Power Platform Technical Consultant

As a Dynamics 365 CRM Technical Consultant, you will work closely with clients to understand their business processes, gather requirements, and design, configure, and implement tailored Dynamics 365 CE/CRM solutions. You will act as a bridge between business needs and technical execution, ensuring solutions align with industry best practices and drive client success.

Requirements

• Overall

  8

  + years

  of IT experience with

  4+ years

  of experience in Dynamics 365 CE/CRM implementations, with at least 2-3 full-cycle projects (preferably involving Sales, Customer Service, Marketing, or Field Service modules).
  
• Strong understanding of Dynamics 365 CRM architecture, entities, workflows, business rules, and Power Platform (Power Apps, Power Automate).
  
• Ability to map business processes to Dynamics 365 capabilities and propose practical solutions.
  
• Excellent verbal and written communication skills to engage with stakeholders at all levels, including non-technical users.
  
• Strong problem-solving and analytical abilities to identify gaps and design effective solutions.
  

• Logic apps, SSIS, Power Automate, Plugins, CI/CD, working with managed solutions is a must

• Certifications

  : Microsoft certifications such as MB-200, MB-210, MB-230, or PL-200 (preferred but not mandatory).
  

Preferred

• Experience with Agile/Scrum methodologies.
  
• Knowledge of related Microsoft tools (e.g., Power BI, SharePoint, or Azure).
  
• Prior consulting experience with a Microsoft Partner or end-user organization.
  

Work Environment:

• Should be local in Kolkata. 2-3 days onsite in the office required.
  
• Need 4 hours overlap during US PST hours.