Driver Operations Manager- Bengaluru

Looking for dynamic go getters to lead driver operations for Bengaluru. As a Driver Operations Manager, you will be responsible for the entire life cycle management of drivers for the city - from onboarding to exit along with managing on-demand fulfillment for efficient and effective delivery of goods and services.

Responsibility

Lead the driver operations teams- inhouse and business development executives to acquire, manage and retain drivers.

Lead various onboarding funnels - BD, digital and improve conversion % across all channels.

Find out various alternative acquisition channels and ensure there is enough supply available to meet the targets of the city.

Demonstrate effective multi-project handling skills.

Coordinate with the marketing team to set and implement social media and communication campaigns, and be a representative of the company to maintain communication with our partners.

Organize and participate in events to build loyalty, community and promote brand awareness.

Anticipate high-demand phases and plan driver availability accordingly.

Anticipate process issues and proactively escalate/suggest solutions.

Identify the training requirements for teams/drivers and organize/coordinate with marketing to arrange in-house or digital training programs for teams/drivers.

What We Seek

* Shoule be a people's manager - dynamic to manage both field and inhouse teams.

*Should have expereince in leading teams responsible for target based workload.

*Should have prior experience in working with the driver community and a sound understanding of the

city demographics with respect to driver concentration.

* Minimum bachelor’s degree, with 5 years experience in driver operations in a team management role

* Analytical & Problem solving skills.

* Proficient in Advanced Excel and Google Sheets.

* Excellent communication, presentation and interpersonal skills.