Domestic Customer Support Executive (Voice Process)

Domestic Customer Support Executive(Voice Process)

Job Summary:

Roles &Responsibilities:

• Respond to customer queries through phone, email, and chat in a timely and professional manner.

• Understand customer needs and provide accurate information about products or services.

• Resolve customer complaints and issues efficiently while maintaining a positive attitude.

• Escalate unresolved or complex issues to the relevant department or supervisor.

• Maintain detailed and accurate records of customer interactions in the CRM system.

• Follow up with customers to ensure their concerns are addressed and resolved.

• Ensure high levels of customer satisfaction through excellent service.
  

Eligibility:

Job Details:> Any Graduate> Freshers - Up to 2.5LPA> Experienced - Up to 4LPA> Tin Factory/ Bommanahalli, Bangalore> 6days of working / 1 day fixed week off(Day shift)Immediate Joiners Only!!!!!!