Documentation Specialist

Location: Katigenahalli, Bangalore Job Type: Full-time Experience: 0–3 years (freshers with strong communication and admin skills can also apply) Industry: Overseas Education / Study Abroad Consultancy 🎯 Role Overview:We are looking for a detail-oriented and communicative Admissions & Documentation Executive to manage the end-to-end student application process for overseas education. This includes coordinating with students, agents, and universities, handling documentation, and ensuring timely submissions and follow-ups.** 📌 Key Responsibilities: Documentation & Application SupportGuide students on required documents for admission and visa (SOPs, LORs, transcripts, financials, etc.) Assist students in filling out online/offline application forms for universities. Check documents for completeness, accuracy, and format before submission. Maintain organized records of each student's application status. 📞 Coordination & CommunicationAct as a point of contact between students, university partners, and agents. Communicate with international university admissions offices for application follow-ups. Regularly follow up with students for pending documents or updates. Respond to student queries via phone, email, or WhatsApp professionally and promptly. 🤝 Agent & Partner CoordinationCoordinate with B2B agents and sub-agents regarding student profiles, updates, and application progress. Share regular updates with agents on deadlines, offers received, and next steps. 📋 Reporting & AdminTrack student progress in CRM or Excel sheet from application to visa stage. Prepare offer letter summary reports, pending document lists, and weekly status updates. Support counselors in organizing university webinars or student information sessions. ✅ Required Skills & Qualifications:Bachelor’s degree in any discipline. Strong attention to detail and document handling. Excellent written and spoken communication in English. Polite and professional manner when dealing with students and partners. Good command of MS Excel, Google Docs, and email communication. Knowledge of study abroad processes (especially UK, Canada, Australia) is a plus. Ability to multitask and manage multiple student files at once. 💼 Preferred Experience (Bonus):Prior experience in overseas education, visa consulting, or student services. Familiarity with university portals and common application platforms. Ability to draft or review SOPs and LORs.