DISPATCH EXECUTIVE

Key Duties and Responsibilities:

• Receiving and Processing Requests:Dispatchers receive requests for service, emergency assistance, or information from various channels like phone calls, radio communication, or electronic messages.
• Prioritization and Assignment:Based on the nature of the request and available resources, dispatchers prioritize calls and assign appropriate personnel, vehicles, or equipment to respond.
• Communication and Coordination:Dispatchers act as a central point of communication, relaying information between field personnel, supervisors, and other relevant parties.
• Route Planning and Optimization:They may be responsible for developing optimal routes, considering factors like traffic, road conditions, and delivery schedules, using mapping software and other tools.
• Tracking and Monitoring:Dispatchers track the progress of field units, monitor for any issues or delays, and update relevant parties on the status of operations.
• Documentation and Reporting:They maintain accurate records of calls, dispatches, and other relevant information using dispatching software or other systems.
• Problem Solving and Resolution:Dispatchers often need to resolve issues that arise during operations, such as unexpected delays, traffic congestion, or emergencies.
• Customer Service:In many cases, dispatchers provide excellent customer service by keeping customers informed about the status of their requests and addressing any concerns.

Specific Examples:

• Emergency Services: Dispatching ambulances, fire trucks, or police to emergency scenes.
• Transportation: Coordinating the movement of trucks, buses, or other vehicles.
• Logistics: Managing the delivery of goods and materials.
• Security: Dispatching security personnel to various locations.

In essence, dispatch officers are vital in ensuring the smooth and efficient operation of various services and industries by effectively managing resources and communication.

Job Type: Full-time

Pay: ₹9,637.66 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person

Application Deadline: 10/08/2025
Expected Start Date: 05/08/2025