Dispatch Executive

DISPATCH EXECUTIVE ROLE

Job Summary:

We are seeking an experienced and organized Dispatch Executive to lead and manage outbound logistics, dispatch operations, and last-mile coordination. The ideal candidate should have 2–4 years of relevant experience, with strong knowledge of e-commerce dispatch processes, logistics planning, and team management.

This role involves coordinating daily dispatch activities, reducing logistics costs, handling RTOs, and working on dashboards of major e-commerce platforms. The candidate will also be responsible for tracking shipments, optimizing delivery routes, and overseeing dispatch manpower on the floor.

Key Responsibilities:

1. Dispatch & Outbound Logistics Operations

• Plan and manage daily dispatches based on merchant timelines and priority orders.
• Execute and monitor outbound shipments, ensuring timely deliveries.
• Maintain dispatch documentation including invoices, manifests, and trip details.
• Create and manage trip manager logs — from “ready to dispatch” to “out for delivery.”

2. E-commerce & Dashboard Management

• Handle dispatch activities across platforms like Amazon, Flipkart, Myntra, and others.
• Work on tools such as Unicommerce, Nimbus, Shiprocket, Picker, and others.
• Manage D2C dispatch operations through brand websites and platforms.

3. Route & Vehicle Planning

• Design economical and optimized delivery routes.
• Assign delivery vehicles and ensure accurate paperwork and loading activities.
• Maintain minimal logistics costs while ensuring delivery efficiency.

4. Return (RTO) & COD Management

• Track and manage all RTO (Return to Origin) shipments.
• Oversee COD orders and handle settled cash flow transactions.
• Coordinate reverse logistics in case of customer returns.

5. Shop Floor & Team Supervision

• Supervise daily floor operations and maintain shop floor discipline.
• Lead a team of 30–40 casual workers and 4 supervisors.
• Allocate tasks, optimize manpower usage, and maintain productivity standards.

6. Coordination & Reporting

• Liaise with production and operations teams for finished goods dispatch.
• Generate and submit daily dispatch, order status, and RTO reports.
• Coordinate with vendors on delivery issues and customer complaints in collaboration with quality teams.

Qualifications & Experience:

• 2–4 years of experience in dispatch/logistics, preferably in an e-commerce environment.
• Must have handled a team in previous roles.
• Familiarity with Amazon, Myntra, Flipkart dashboards and e-commerce order workflows.
• Knowledge of OMS/WMS systems, logistics software, and D2C order management.
• Bachelor's degree preferred; minimum education: 12th pass.

Key Skills & Competencies:

• Strong understanding of logistics, shipping, and delivery planning
• Leadership and team supervision
• Good communication and coordination skills
• Problem-solving and quick decision-making
• Proficiency in Microsoft Excel, Word, Outlook, and warehouse tools
• Attention to detail and process-oriented mindset

Note: This position is open only to male candidates aged 21–30 years.

Interested candidates can apply directly on [email protected]

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

• Do you have knowledge of excel?

Experience:

• Dispatch executive: 1 year (Preferred)

Work Location: In person