We are seeking an experienced US/Canada TruckingTransportation Dispatch Coordinatorto oversee daily fleet operations, optimize driver routes, and ensure on-time deliveries. This role focuses onreal-time tracking, driver coordination, and customer communicationnotfreight brokerage or load booking.

Key Responsibilities

Dispatch & Route Management

Assign loads and dispatch
company drivers
(not brokers/carriers).
Monitor driver progress using
GPS tracking
.
Adjust routes in real-time for delays, weather, or traffic.

Customer & Driver Communication

Provide
live updates
to customers on delivery status.
Resolve delays, breakdowns, or service issues
proactively
.
Maintain professional communication with drivers via
ELD/radio/phone
.

Documentation & Compliance

Verify
Bills of Lading (BOLs), PODs and DVIRs
.
Ensure FMCSA/DOT compliance (HOS, pre-trip checks).
Maintain accurate logs in
TMS
.

Operational Support

Coordinate with warehouse/shipping teams for on-time pickups.
Report maintenance issues to fleet managers.

Must-Have Qualifications

1+ year in truck dispatching (NOT brokerage)
.
Experience with
ELD/GPS tracking tools
.
Strong
problem-solving
skills for delays/detours.
Proficient in
TMS software
and MS Office (Excel for logs).
Knowledge of
FMCSA/DOT regulations
(U.S.) or
MTO/CPC rules
(Canada).

Nice-to-Have (Not Required)

Experience with
dedicated fleets
(e.g., dry van, reefer, flatbed).
Familiarity with
cross-border (U.S./Canada) shipping docs
.

Work Environment

This is NOT a freight broker role
no load booking or rate negotiation.
Fast-paced,
24/7 operation
(night shifts required).
Team-oriented with
direct driver/customer interaction
.

More Jobs at DNAScale

Dispatch Coordinator

Mohali district, India

1.0 - 1.0 yrs

Salary: Not disclosed

Dispatch Coordinator

mohali district, india

1.0 - 1.0 yrs

Salary: Not disclosed

Dispatch Coordinator

mohali, punjab, india

1.0 - 3.0 yrs

Salary: Not disclosed

Dispatch Supervisor

chandigarh, india

3.0 - 3.0 yrs

Salary: Not disclosed

Dispatch Supervisor & Coordinator

chandigarh, india

3.0 - 3.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.