Disbursements Senior Associate

Disbursements Senior Associate

Roles & Responsibilities

• Payment Processing & Reconciliation:

  Perform daily reconciliation between

  SAP

  and Citibank File Services. You will process daily payment runs and ensure the accurate and timely processing of month-end netting activities.

• Issue Resolution:

  Ensure prompt resolution of global payment rejections and returns. You will also manage the Global Payments inbox, responding to inquiries and issues in a timely manner.

• Compliance & Oversight:

  Review all

  PosiPay

  exceptions and take appropriate action. You will ensure manual payment requests are aligned with Corporate policy and that high-value invoices are reviewed and approved by management prior to payment execution.

• Process Improvement:

  Actively identify and seek process improvement opportunities. You will also support and implement departmental initiatives, including updating desktop procedures and participating in cross-functional projects.

• Collaboration & Support:

  Provide second-level Global Payments support to the

  BPO

  Customer Support Team. You will also communicate issues with potential for escalation to management and maintain active communication with internal client groups.

Qualifications

• A Bachelor's degree with 2 years of directly related experience, an Associate's degree with 6 years of experience, or a High School diploma/GED with 8 years of experience. A Master's degree is also acceptable.
• A degree in Finance, Accounting, or a closely related field is preferred.
• 2+ years of experience in the

  Procure to Pay

  space, particularly with global banking activities, is highly desirable.
• Experience with

  ERP

  systems like

  SAP

  is a must.
• Advanced analytical skills, particularly with

  Excel

  , are preferred.
• Strong business acumen, attention to detail, and excellent organizational and planning skills.

Soft Skills

• Communication:

  Strong communication skills, both written and oral, to collaborate effectively with internal and external partners.

• Problem-Solving:

  The ability to use technical expertise to perform research and bring closure to identified issues.

• Teamwork & Independence:

  A demonstrated ability to successfully work in teams while also having the ability to work independently with minimal supervision.

• Organization:

  The ability to manage complex and multiple tasks, prioritizing job duties according to terms and urgency.