Disbursements Senior Associate

Job Description

Role Description: Performing a daily reconciliation between SAP and Citibank File Services. Review all PosiPay exceptions and take appropriate action. Ensure high value invoices are reviewed for accuracy and are approved by management prior to payment execution. Ensure prompt resolution of global payment rejections and returns. Manage the Global Payments inbox and respond to inquiries/issues in a timely manner. Ensure manual payments requests are aligned with Corporate policy and are appropriately approved prior to payment release. Ensure payment runs are processed on a daily basis, as scheduled. Ensure accurate and timely processing of month end netting activities. Provide second level Global Payments support to the BPO Customer Support Team. Ensure Service Level Agreement (SLA) commitments are met. Prioritize job duties according to terms and urgency. Communicate issues that have potential for escalation to Management. Develop and maintain active communication with internal client groups and business partners, as necessary, to effectively perform job responsibilities. Actively identify and seek process improvement opportunities. Provide oversight, guidance and monitoring of internal control processes. Basic Qualifications: Master's degree OR Bachelor's degree & 2 years of directly related experience OR Associates degree & 6 years of directly related experience OR High School diploma/GED & 8 years of directly related experience Preferred Qualifications: Degree in Finance, Accounting or closely related field 2+ years experience in Procure to Pay space, particularly working with Global Banking activities Experience with ERP systems (SAP) Advanced analytical skills (e.g. Excel) Excellent business acumen (e.g. knowledge of business drivers, finding solutions, and ability to evaluate risk/benefit) Attention to detail Strong communication skills (written and oral) Excellent organizational and planning skills Demonstrated ability to successfully work in teams Ability to work independently with minimal supervision and manage complex and multiple tasks