Directory Svcs Engineer

• Manage and oversee Active Directory infrastructure in a hybrid environment.
• Support existing infrastructure and troubleshooting when issues arise.
• Resolve alerts from monitoring tools and perform remediation.
• Manage Incident and Service Request tickets and tasks including change control.
• Proactive monitoring of Risks flagged through our various reporting tools.
• Develop and maintain technical documentation
• Create and implement system changes as needed.
• Collaborate with various operational teams on a daily basis.
• Presentation of Architectural Solutions to appropriate governance boards.
• Support for both internal and external Audit actions.
• Deployment of Software Solutions as required.
• Support for Project Delivery from an End User Compute perspective.
• Advanced Group Policy Management

Qualifications:

• A solid understanding of client/server, networking and internet technology fundamentals
• A strong background in the design, implementation, management, and support of Microsoft Windows domains using Active Directory in a multi domain Forest/s.
• 5+ years hands-on experience working with Active Directory Services
• 5+ years hands-on experience with Microsoft Azure/ Entra
• At least 3 years experience in a Desktop Operations or Server Operations environment
• Working knowledge of Group Policy Management
• Ability to communicate verbally and written clearly.
• Good Troubleshooting skills in a busy service environment

Additional Skills & Qualifications:

• Good communication skills to interact with team members and support personnel.
• Good interpersonal skills to interact with customers and team members.
• Ability to work in a team environment and open to all shifts on an ad-hoc basis.

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