Director Q&CS India

**Job Description:** **Role Overview:** You will be joining Volvo Group as the Director Quality & Customer satisfaction (Q&CS) India, where your main responsibility will be to help customers embrace new technology and products while ensuring the highest quality and customer experience. You will work closely with the markets to understand product usage, quality situations, and customer satisfaction, driving product quality improvements in the global portfolio, with a focus on India-based product development. Your team will also play a crucial role in data analytics, continuously seeking opportunities to enhance global efficiency through workload sharing and automation. As a key contributor in the global management team, you will lead your team to make a difference every day. **Key Responsibilities:** - Collaborate with product development teams and global Q&CS peers - Prioritize and make decisions to sustain workload in a fast-paced environment - Utilize data analytics for informed decision-making - Foster a culture of collaboration and transparency - Support high-performing teams through diversity & inclusion - Drive product quality improvements in the global portfolio - Lead the team in data analytics and automation initiatives - Contribute to the global management team **Qualifications Required:** - University degree in Engineering - Experienced manager in the automotive business - Respected for your leadership skills If you are passionate about shaping the future of sustainable transportation solutions and possess the necessary qualifications and experience, we welcome your application to join our dynamic and innovative team at Volvo Group.,