Director Q&CS India

As a Director Quality & Customer satisfaction (Q&CS) India at Volvo Group, you will be a key player in shaping the future landscape of efficient, safe, and sustainable transport solutions. Your role will involve working closely with markets to understand product usage, drive quality improvements, and enhance customer satisfaction. Your collaborative mindset and leadership skills will be crucial in nurturing a high-performing team that contributes to global efficiency and innovation. **Role Overview:** In this role, you will be responsible for leading the Quality & Customer satisfaction team in India within Group Trucks Technology (GTT). Your primary focus will be on driving product quality improvements, data analytics, and collaborating with global peers to ensure the highest quality standards and customer experience. Your contributions will play a significant role in making a difference every day by embracing new technologies and products for sustainable transportation solutions. **Key Responsibilities:** - Collaborate with product development teams and global Q&CS peers to drive quality improvements - Work closely with markets to understand product usage, quality situation, and customer satisfaction - Lead the team in data analytics initiatives to make informed decisions and enhance efficiency - Drive a culture of collaboration, transparency, and diversity to build high-performing teams - Contribute to global management teams and prioritize workload effectively in a fast-paced environment **Qualifications Required:** - University degree in Engineering - Experienced manager in the automotive business - Strong leadership skills and collaborative mindset - Ability to leverage data analytics for decision-making - Excellent prioritization and decision-making abilities - Curiosity, eagerness to learn, and passion for sustainable transport solutions Volvo Group is dedicated to driving prosperity through innovative transport and infrastructure solutions while ensuring sustainability and customer success. If you are a respected leader with a passion for quality, customer satisfaction, and making a global impact, we welcome your application to join our dynamic team.,