Director - Project Interior Design Execution - Hospitality

Role Statement:

• Lead the planning & execution of multiple projects, thereby ensuring timely completion by adhering to the defined budgets, quality & design guidelines.
• Ensure highest level of customer satisfaction throughout the execution cycle.

Job Responsibilities:

Planning & organizing:

• Work closely with the Design Director to understand the client requirements & the design concept.
• Ensure timely & accurate creation of BOQ by Project Managers.
• Estimate the project cost & get it approved from the Managing Director.
• Negotiate with the clients.
• Plan & schedule the project timeline considering the client requirements & organizational needs.
• Upon client agreement to the cost & timeline, create the project contract/ agreement mentioning the schedule, milestones & payment terms. Get the contract signed from the client.
• Delegate the project to the identified Project Manager & his team.

Vendor Management:

• Through the Project Managers, identify & negotiate with contractors for the respective projects.
• Ensure that the purchases made are within budgets & add to the company profitability, without compromising on the quality/ design standards.
• Approve vendor bills/ invoices & coordinate with the Accounts team for timely payment disbursement.
• In case of changes in work orders, ensure that the Accounts team is updated.
• Rate the contractors & suppliers for their products/ services & give them constructive feedback for better delivery.

Monitoring & controlling:

• Define SOPs for ‘The BNK-way’ site execution, sensitize all the project team members on the same & ensure that the SOPs are adhered to.
• Intermittently visit the sites for inspection.
• Ensure that the execution happens as planned & within the budgets.
• Explore creative/ alternate solutions / better planning & execution practices to save the cost & add to the bottom-line of the project.
• Conduct weekly review meetings with the Project Managers to monitor the project status.
• Debottleneck issues, if any, by communicating with the related stakeholders.
• Report the project-wise weekly progress to the Managing Director.
• Coordinate with clients for proactive updates & payment follow ups.
• Ensure smooth handover of the sites to the clients.

Leading the team:

• Lead the team of Project Managers to build a culture of timely, efficient & quality workmanship.
• Mentor team members and help them to improve their technical knowledge & design skills.
• Screen & hire suitable candidates for the Project Manager & Supervisor positions.
• Ensure handholding & training of the new hires.
• Involvement since beginning before finalization of projects.
• Existing completed sites visits to new clients (pseudo-client pitch)
• Suggesting improvements / changes in ways of working (Policy-suggesting authority)
• Authority to sanction deviations (with cap)