Director- Professional Services (APAC)

As the Director of Professional Services/Implementation at Zycus, you will be a senior leader responsible for managing a rapidly growing team in India that implements the company's diverse enterprise software product lines with a strong belief in Agile development. You will play a crucial role in the US Delivery Function's senior leadership team and contribute significantly to the company's short-term and long-term objectives. Working closely with leaders in Product Engineering and Product Management, you will ensure the successful delivery of product solutions in the marketplace. **Responsibilities:** - Own and manage a portfolio of customer accounts with strategic and large revenue impact - Oversee multi-year concurrent SaaS implementations crucial for organizational growth - Establish robust governance with key stakeholders, both internal and client organizations - Build strong customer relationships to improve satisfaction levels - Demonstrate leadership in managing people and clients - Track project schedules, risk management, and budget management to meet contractual commitments - Provide technical leadership for digital project implementation activities for a diverse client base - Establish measurable KPIs for the team and drive them to exceed goals **Job Requirements:** - 14+ years of consulting or professional services experience with a Bachelor's degree in Science or Engineering - Prior experience in implementing enterprise SaaS products, especially in software such as S2P/P2P, CLM, ERP, and CRM applications - Ability to communicate complex technical concepts effectively - Strong customer engagement experience with excellent verbal and written communication skills - Management and mentoring experience to deliver exemplary leadership and motivation In addition to the job specifics, here are **Five Reasons Why You Should Join Zycus**: - **Cloud Product Company:** Zycus is a Cloud SaaS Company utilizing ML and AI technologies for global business process transformation. - **Market Leader:** Recognized as a Leader in Procurement Software Suites by Gartner, Zycus delivers world-class products with industry best practices. - **Growing Company:** The US region contributes significantly to the company's revenues. - **Global Exposure:** Work with Fortune 500 global customers and gain valuable international experience. - **Create an Impact:** Engage in large-scale Global procurement transformation projects and collaborate with the product team to shape innovative products. Join Zycus and embark on your #CognitiveProcurement journey, as you are #MeantforMore.,