6 Customer Rapport Jobs

The ideal candidate will have complete control over the respective locations and will be instrumental in transforming the office into a profit center while upholding the company's culture and values. Responsibilities include overseeing staff recruitment, training, leadership, and employee development. Additionally, the candidate will actively participate in managerial committee meetings to provide insights on increasing productivity, reducing costs, and optimizing available resources. Contingency management for various aspects such as personnel, facilities, and services will also be a key focus. The role will involve managing fleet operations, staff, analyzing situations, smart problem-solving, building customer relationships, and network expansion. The candidate will be responsible for monitoring and executing day-to-day operations efficiently while ensuring strict adherence to standard operating procedures with no deviations. This is a full-time, permanent position with benefits including cell phone reimbursement, health insurance, leave encashment, provident fund, and yearly bonus. The ideal candidate should have at least 7 years of experience in hub operations, mother hub operations, line haul operations, and route planning. The work location is in-person, and the expected start date is 09/03/2025.,

You will be responsible for understanding automobiles by studying their characteristics, capabilities, and features. To cultivate buyers, you will maintain rapport with previous customers and suggest trade-ins. Your role will involve turning potential customers into buyers by matching them with their ideal car and qualifying buyers by understanding their requirements and interests, aligning them with various car models. As a part of your responsibilities, you will demonstrate vehicle features, take customers on test drives, and explain warranties and services related to automobiles. Your ability to close sales will be crucial, as you will be expected to overcome objections, ask for sales, negotiate prices, and finalize sales and purchasing contracts. Additionally, you will provide sales management information through the completion of reports. In this role, you will also assist in setting up the showroom and displays to enhance the overall customer experience. It will be important for you to stay updated on industry trends and developments by participating in educational opportunities and reading professional publications. By accepting ownership for accomplishing new and different requests, you will contribute to enhancing the dealership's reputation. This is a full-time, permanent position with benefits including cell phone reimbursement, a flexible schedule, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, and provident fund. The work schedule will primarily consist of day and morning shifts, and the work location will be in person.,

The Director Professional Services/Implementation is a senior leader with responsibility for managing the rapidly growing India team of 50+ employees that implements the Company's diverse set of enterprise software product lines and has a strong belief and conviction in Agile development. This person is a key member of the senior leadership team of the US Delivery Function and a key contributor to achieving the company's near-term and long-term objectives. The Director works closely with other leaders in Product Engineering and Product Management to deliver product solutions that will be highly successful in the marketplace. Responsibilities: - Own portfolio of customer accounts having strategic and large revenue impact on the organization - Manage multi-year concurrent SaaS implementations having a major impact on organization growth - Establish robust governance with key stakeholders (both internal and client org) - Ability to build customer rapport and assist in improving customer satisfaction - Demonstrate leadership skills in managing people and clients - Track and monitor project schedules, risk management, and budget management to ensure all contractual commitments are met. Overall planning, directing and oversight responsibility of multiple projects, digital products and services or functions typically requiring the utilization or management of resources across multiple departments or functional areas. - Will own and be accountable for managing complex, enterprise engagements with strong adherence to implementation methodology and business processes - Provide technical leadership for all digital project implementation activities for a complex and diverse client base, driving cross-functional delivery of systems and services to customers. - Provide leadership and strategic guidance during the various phases of digital implementation and commercialization process to ensure all necessary tools, processes, procedures, and staff are in place to support a successful implementation and rollout. - Be a thought leader within the organization for how best to implement new products/services, relied upon by the Product and Technology organizations. - Establish and foster relationships with Client and internal stakeholders at all levels of staff and senior management. - Critical Thinking using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. - Establish measurable defined KPIs for the team and drive the team to exceed set goals Job Requirement: - 14+ years of strong consulting or professional services experience possessing a Bachelors degree in Science or Engineering. - Prior experience in implementing enterprise SaaS products especially in enterprise software such as S2P/P2P, CLM, ERP and CRM applications. Prior experience on P2P and S2P will be an added advantage - Ability to deep dive into technical issues and be able to communicate complex, technical concepts in a focused and well-organized manner. - Willingness to take on new challenges, explore new ideas and be flexible with changing priorities. - Develop talent within the Implementations team to provide world-class, differentiated service, best in class work environment - Extensive customer engagement experience. Prior experience working at client locations across multiple geographies will be an added advantage - Should possess very good verbal and written communication skills - Management and mentoring of team members with responsibility for delivering an exemplary standard of leadership and motivation through the Client Implementation teams. Accountability to the very highest standard of ethics along with business and service efficiency.,

The role of a Pre-sales Consultant is crucial to our team as you will be responsible for analyzing the market potential before introducing any product or service. Your primary focus will be on gaining a deep understanding of our company's offerings, preparing RFPs and RFIs, and collaborating with other professionals to facilitate successful business deals. Your key responsibilities will include supporting the sales team by taking charge of the technical aspects of the sales process. This involves comprehending customer needs, suggesting appropriate solutions that align with our business offerings, and providing accurate effort estimations for each project. Your collaboration with the Sales team will be essential in achieving revenue targets and ensuring the closure of sales processes. As a Pre-sales Consultant, you will be tasked with managing the sales bid process, responding to RFIs and RFPs, and communicating client feedback to Delivery Leads and Project Managers. It will be imperative for you to stay updated on our business offerings, as well as the strengths and weaknesses of our competitors. Additionally, your role will involve working closely with the Marketing team to maintain relevant and updated sales documentation. To excel in this role, you must possess prior experience in a Pre-sales position within the IT Industry or Information Security products. Your ability to grasp technical requirements, particularly in Cyber and Information Security domains, will be essential. Demonstrated experience in pre-sales activities on high-tech projects and the capability to establish positive relationships with customers are key skills required for this role. In summary, as a Pre-sales Consultant, you will play a vital role in driving successful business deals, ensuring client satisfaction, and contributing to the overall growth and success of our organization. Your proactive and detail-oriented approach, combined with your technical expertise and customer-centric mindset, will be instrumental in achieving our sales objectives.,

As an Associate Account Manager at Cognixia, located in Vadodara, you will play a crucial role in the business development of various Digital Training Certification Courses offered by the company. Your primary responsibility will be to engage in lead generation activities to attract working professionals looking to enhance their technology knowledge and skills through Cognixia's specialized programs. Your key responsibilities will include: - Proactively generating business opportunities through various channels such as job boards, cold-calling, mailers, and internet search. - Developing phone-based revenue by creating sales leads, initiating prospect calls, and maintaining strong relationships with both existing and potential customers. - Meeting and exceeding monthly, quarterly, and annual sales qualified lead targets. - Demonstrating proficiency in handling objections, qualifying prospects, and providing detailed information about the service offerings. - Ensuring accurate and timely logging of lead generation activities and customer contacts in the sales system or CRM. If you are passionate about driving business growth, adept at lead generation, and possess excellent communication and relationship-building skills, we encourage you to share your resume with us at manthan.thakkar@cognixia.com to explore this exciting opportunity further.,

The company Cognixia is a digital talent and organization transformation partner that focuses on future-proofing the modern workforce. Through their programs Rewire by Cognixia and JUMP by Cognixia, they offer customized training, specialized certifications, and digitally native talent programs. With over 150,000 individuals trained in digital technologies across 55+ countries, Cognixia helps businesses stay ahead of the technology curve. As an Associate Account Manager located in Vadodara, you will be responsible for the business development of various Digital Training Certification Courses offered by Cognixia to working professionals who are looking to develop or upgrade their technology knowledge and skills. Your responsibilities in this role will include: - Lead Generation and Engagement: Generating business opportunities through Various Job Boards, cold-calling, mailers, and internet search. - Developing phone-based revenue generation by creating sales leads, initiating prospect calls, and establishing rapport with existing and potential customers. - Meeting and exceeding all monthly, quarterly, and annual sales qualified lead quotas. - Being proficient in handling objections, qualifying, and answering questions regarding the service offerings. - Logging lead generation/management activity and contacts in the sales system or CRM. If you are interested in this full-time on-site role as an Associate Account Manager at Cognixia, kindly share your resume on manthan.thakkar@cognixia.com.,