Job
Description
Role Overview: As the Director of International Networks IT India, you will be responsible for overseeing transversal IT deliveries based in India. Your role will involve acting as a key liaison between the India-based teams and the global IT leadership, ensuring alignment of IT operations with International Networks" strategic business goals. You will provide leadership to the India teams to deliver high-quality IT services meeting customer needs and business objectives. Key Responsibilities: - Lead and manage transversally all the India-based International Networks IT operational team and responsible for Business Intelligence to ensure smooth operations and service delivery. - Serve as the main bridge between the India-based teams and International Networks IT leadership and business lines, ensuring alignment on strategic objectives, operational goals, and priorities. - Work closely with International Networks IT leadership to identify and address any gaps or challenges in service delivery and performance. - Collaborate with stakeholders from all parts of International Networks to gather and prioritize requirements, fostering and maintaining transversal interlocks as efficient as possible. - Monitor and report on the operational performance of International Networks IT teams in India, implementing necessary actions to resolve any issues and enhance productivity. - Drive continuous improvement initiatives to optimize processes, reduce costs, and increase service quality for internal stakeholders. - Ensure adherence to International Networks IT policies, procedures, and best practices during the implementation of IT projects. - Maintain a proactive approach to identify potential system risks, security vulnerabilities, and service interruptions, ensuring the India teams are equipped to respond quickly and effectively. - Act as a liaison between the India International Networks IT teams and its IT, providing status updates and gathering feedback on IT-related matters. - Assist in identifying India cost-saving opportunities and ensuring resources are utilized effectively. - Collaborate with HR and finance teams to manage staffing, budgeting, and other administrative functions related to the India International Networks IT teams. - Oversee talent acquisition strategies for India-based International Networks IT teams, ensuring recruitment aligns with departmental needs and business objectives. - Ensure ongoing professional development and training programs for team members to enhance their skills, knowledge, and capabilities in the International Networks IT domain. - Oversee the management and optimization of the Business Intelligence (BI) platform using Power BI to support data-driven decision-making across the organization. - Responsible for overseeing the development, integration, and governance of BI platforms, particularly Power BI, ensuring data quality, security, and alignment with business objectives. - Ensure that Power BI reports, dashboards, and data models are aligned with business needs and provide accurate, timely, and actionable insights to key stakeholders. - Collaborate with business users to define and refine BI reporting requirements, ensuring the BI platform supports organizational goals and key performance indicators (KPIs). - Oversee the development and deployment of Power BI reports and dashboards, ensuring consistency, security, and quality of data visualizations. - Ensure data governance, security, and compliance standards are upheld within the Power BI environment. Qualifications Required: - Bachelors / Masters Degree in a relevant field (such as an MBA in Information Technology, or a Masters in IT Management) is preferred but not required. - Bachelors / Masters degree in Business Intelligence, Data Analytics, Information Technology, Computer Science, or a related field is highly preferred but not required. - Leadership experience: Managing BI teams or cross-functional teams in a BI context, and liaising with stakeholders from other business units to ensure that BI solutions meet business needs. - Minimum of 8-10 years of experience in IT, with at least 5+ years focused on Business Intelligence, reporting, and data analytics. - Strong understanding of Business Intelligence concepts (e.g., data modeling, reporting, dashboards, analytics) and how they align with business strategy and decision-making. - ITIL Foundation (or higher) certification.,
