Job
Description
About the role Within Haleon, t he Engineering Director (Operational Engineering) is a pivotal senior leadership role , focused on steering multiple engineering squads towards achieving impactful strategic objectives , measured via Objective and Key Results (OKRs) . This position requires a dynamic leader with extremely strong technical background in enterprise so ftware development and the ability to inspire and guide teams towards delivering business value at pace . This role emphasizes leadership, planning, technical prowess and team development , whilst ensuring align ment with overarching business goals . The role will focus on leading operational capabilities including Site Reliability Engineering, First Line Support , Quality Centre of Excellence and the build and run of s hared c apabilit y p latforms such as content, identity and API management. Key responsibilities Experienced senior leader, responsible for leading multiple software engineering squads , with o wn ership of technical roadmap s , set ting Objective and Key Results (OKRs) for the team s and track ing progress throughout the year. Set an annual budget and forecast with a full understanding the Operating Expenditure (OPEX) and Capital Expenditure (CAPEX) requirements across the engineering group , specifically, financial forecasts and resource plan s . Contract and engage with supplier s , to manag e product and staffing procurement . Partnering with squads across the function to drive site reliability engineering and quality assurance. Drive engineering excellence across the organisation in software development, enterprise architecture , automation, observability, quality and cyber security. Creat e quarterly i ncrement p lan s , coordinat ing and synchroniz ing release s across inter dependent teams. Articulate risk of technical problems to non-technical stakeholders (e.g. legal, compliance) and communicate effectively when representing Engineering to external stakeholders (e.g. auditors, regulators, third-parties, or industry groups) when appropriate . Demonstrate product-awareness , o ffer ing valuable contributions to quarterly planning rituals , working with Product Manager s or team lead s to set the vision for each team. Proactively tackle strategic issues facing into the business, developing cohesive and actionable plans to overcome significant business challenges. C ontribute to the mentorship and growth of engineers , through sponsoring, mentoring and providing constructive, candid feedback. Establish and maintain Service Management framework across engineering organization, whi ch complies to ITIL best practices. Qualifications and skills Essential Extensive experience in software engineering leadership roles, preferably within a global organization. Proven track record of successfully managing and scaling Agile engineering teams. Strong understanding of software development methodologies and best practices. Deep technical domain expertise , combined with programming language expertise (e.g. JavaScript/TypeScript), database technologies (e.g. NoSQL, SQL) , cloud platforms (e.g. Azure) and release configuration management tools. Experience and comprehensive understanding of modern DevOps platform technologies, specifically GitHub Actions, infrastructure-as-code (e.g. Terraform, Ansible) and containerisation (e.g. Kubernetes, AKS). Experience with code quality and code security tools ( e.g . GitHub CodeQL , Dependabot ). Understanding of ITIL standards and service management best practices. Excellent communication, leadership and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment , a dapt ing the team to handle changing business priorities or urgency. Preferred 10+ years of programming and / or platform systems engineering. 5+ years of managing technical teams with a strong track record of change responsibilities. Functional Technical Expert with deep domain Engineering management expertise and experience relevant to Haleons scale and complexity. Extensive demonstrable leadership. Bachelor s / Master s degree in Computer Science / MBA / related field Diversity, Equity and Inclusion .
