Director - Digital Transformation (AI & CX)

You are an emerging digital transformation and consulting company specializing in AI-driven Customer Experience (CX), CRM & Salesforce services, and Sales Transformation solutions. Your mission is to help enterprises accelerate business growth through AI-powered automation, CX design, and digital transformation strategies. You are in search of a strategic partner and co-founder who excels in digital transformation, CX design, AI, and CRM (Salesforce), and is enthusiastic about establishing a high-growth consulting business. As the Director - Digital Transformation (AI & CX), you will have a significant role in shaping the company's strategy, expanding market presence, and delivering innovative digital solutions to enterprises in BFSI, Manufacturing, Consumer Goods, and IT Services sectors. Your key responsibilities will include driving business development, partnerships, and revenue growth by identifying and securing enterprise clients. You will lead high-impact digital transformation projects focusing on AI-driven CX, Salesforce & CRM solutions, and sales automation. Additionally, you will define and implement next-gen AI-driven solutions to enhance customer interactions. Building and scaling a team of experts in UX, CX, AI, and CRM implementation will be part of your role. You will oversee the design and execution of customer experience strategies, AI-powered automation, and CRM integrations for enterprise clients. Collaboration with other leadership members to scale the company, drive investor conversations, and shape the future of AI-led digital transformation is expected. You should have 10+ years of experience in digital transformation, CX consulting, Salesforce/CRM, AI solutions, and enterprise automation. A proven track record of driving business growth, consulting sales, and implementing enterprise-scale digital solutions is required.,