11 Cx Design Jobs

**Job Description:** As the CX Strategy Manager, you will play a crucial role as the bridge between customers and the business. Working closely with stakeholders from various departments, including tech, product, category, revenue, supply chain, last mile delivery, and contact center, you will translate customer needs, pain points, and desires into clear operating roadmaps for each team. Your responsibilities will include partnering with teams to devise structural solutions through deep design and ensuring accountability for CX delivery by driving rigor on customer-facing operating metrics. This position offers a unique blend of strategy and design with significant operational exposure. **Ke...

As a Siebel Product Config Specialist with over 5 years of experience, your role will involve the following key responsibilities: - Good functional and technical experience in Siebel Open UI and Siebel Integration, EAI - Knowledge of Siebel Product Configuration - Experience in Open UI design and Architecture - Proficiency in routine admin activities such as Compilation, Browser script generation, SRF Push, Component monitoring and log analysis, Cron tab scheduling for EIM automation, Generating DB triggers - Strong background in CX design - Proficient in HTML, CSS, JavaScript, JQuery - Skilled in Open UI performance issue analysis and resolution - Expertise in Siebel configuration and order...

Primary skills:Technology->Usability Testing->Usability Testing -ALL Functional Knowledge Proficient in experience design methodologies, ability to create wireframes, visual design Quality Compliance Adequate knowledge of usability testing techniques Technology Sound understanding of frontend technologies Tools and Techniques Strong knowledge of latest design tools such as Adobe Creative Cloud, Adobe XD, Sketch, Axure, Figma, etc. High-impact Communication Excellent written and verbal communication skills, ability to assess requirements and articulate solution Analytical Ability Ability to break down the problem and think about solutions clearly Customer Orientation Understanding of customer...

Role Overview: You should have a minimum of 5 years of experience in Siebel Product Configuration with good functional and technical expertise in Siebel Open UI and Siebel Integration, EAI. Your responsibilities will involve tasks like Compilation, Browser script generation, SRF Push, Component monitoring and log analysis, Cron tab scheduling for EIM automation, and Generating DB triggers. It is crucial to have knowledge of Siebel Product Configuration and experience in Open UI design and Architecture. Additionally, you should have a good understanding of CX design and proficiency in HTML, CSS, JavaScript, and JQuery. Experience in Open UI performance issue analysis and resolution, as well a...

Role Overview: As the CX Strategy Manager, you will play a crucial role in bridging the gap between customers and the business. Your primary responsibility will involve collaborating with various stakeholders from tech, product, category, revenue, supply chain, last mile delivery, and contact centre to understand customer needs, pain points, and expectations. By translating these insights into clear operating roadmaps for each team, you will drive structural solutions through deep design. Your focus will be on ensuring the organization's accountability in delivering exceptional customer experience by establishing and tracking customer-facing operating metrics. This position offers a strategi...

**Job Description:** At Licious, you will play a crucial role in reimagining how India experiences meat and seafood by joining as the Leader of CX Design & Strategy. Your responsibilities will involve designing and delivering delightful experiences for customers across various touchpoints, ensuring both empathy and operational feasibility in a high-volume environment. **Key Responsibilities:** - Create and lead customer-first experiences in one of India's fastest-growing consumer brands. - Operate at the intersection of strategy, design, and execution, rather than just providing advisory services. - Collaborate with cross-functional teams to define and prioritize customer journeys and servic...

You are an emerging digital transformation and consulting company specializing in AI-driven Customer Experience (CX), CRM & Salesforce services, and Sales Transformation solutions. Your mission is to help enterprises accelerate business growth through AI-powered automation, CX design, and digital transformation strategies. You are in search of a strategic partner and co-founder who excels in digital transformation, CX design, AI, and CRM (Salesforce), and is enthusiastic about establishing a high-growth consulting business. As the Director - Digital Transformation (AI & CX), you will have a significant role in shaping the company's strategy, expanding market presence, and delivering innovati...

You should have a minimum of 5 years of experience in Siebel Product Configuration. Your responsibilities will include having good functional and technical expertise in Siebel Open UI and Siebel Integration, EAI. It is crucial to have knowledge of Siebel Product Configuration and experience in Open UI design and Architecture. Your routine admin activities will involve tasks like Compilation, Browser script generation, SRF Push, Component monitoring and log analysis, Cron tab scheduling for EIM automation, and Generating DB triggers. You should also have a good understanding of CX design and proficiency in HTML, CSS, JavaScript, and JQuery. Additionally, you will need to have experience in Op...

As a Client Solutions Executive at Commix, a leading Full Stack Marketing Solutions company in Mumbai, you will play a key role in managing Creative Advertising clients. Your responsibilities will include creating content for solutions such as Brand Experience, Social Media Management, CRM content, Web and App Experience development, and Film production. You will be instrumental in maintaining process efficiencies for internal team operations, coordinating with other departments, and staying abreast of industry trends. We are seeking a dynamic individual who is passionate about Advertising and Technology, eager to grow alongside us, and keen on exploring the next big innovations in the field...

Job Description: You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and CCAI Platform (Ujet.cx) Drive design thinking innovative workshops with the clients using design principles and reshape their thinking about customer experience especially in the contact center / customer care domain Perform CX management capability assessment and identify foundational, evolving and advanced capabilities, co-create the roadmap ...

Skills Required : Desing thinking , Execution excellecence , Problem solving and analytical thinking