Director Business Operations

Trimont

8 - 10 years

25 - 30 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

staffing mortgage mis banking workflow business delivery servicing monitoring commercial real estate business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

The team manager will work closely with team members to ensure work is performed smoothly and escalations are handled appropriately.
Manage workflow between India and US teams, monitor coach to achieve productivity quality, enable a collaborative environment. Accountable for all business deliverables and KPIs.
The candidate will be responsible for providing guidance and feedback to team members and ensuring those team members have what they need to perform their work duties in a timely and efficient manner.
Performs stretch goals assigned at the functional level. Will manage a team of up to 15 employees across one or two locations.

Essential Qualifications:

PG degree in the stream of commerce and management
Experience of more than 8-10 years in MNCs, offshore Units, (Banking sector preferred)
At least 1 year people management experience or similar leadership role
Directly manage /supervise team members
Commercial mortgage servicing or banking knowledge is preferable
Drive and motivate team members to achieve / exceed the set productivity targets.
Support in process expansion, staffing and new hire training
Take a lead role in developing and implementing best practices
Increase effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures
Interface and effectively communicate with India and US managers on production, quality and security guidelines
Conduct business/ performance reviews
Assistance in any transitions
To analyze and interpret complex data and create Business MIS
Flexibility to work in shifts, business travel (if required)
Delegate tasks, continuously learn from the environment and support peers/TMs
Maintain and drive risk and compliance framework

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