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HTC Global Services
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Digital Workplace Lead

Digital Workplace Lead

HTC Global Services

9 years

|

0 Lacs

greater chennai area

Posted:2 weeks ago| Platform:

Apply

Skills Required

support service efficiency cybersecurity resolve management

Work Mode

On-site

Job Type

Full Time

Job Description

About The Role

We are seeking a highly skilled Lead with

9 years

of extensive background in leading and supporting a Microsoft-based digital workplace environment.

Requirements

Leading a team of Support Engineers to provide exceptional service to stakeholders.
Defining and embedding standards and practices in the digital workplace to ensure smooth business operations, improve productivity and efficiency, and reduce risk.
Collaborating with Leads across other IT functions to establish standard operating procedures and processes, e.g. Service Desk, Infrastructure, Cybersecurity, Regional IT, etc.
Working with stakeholders across IT and business teams, including overseas teams, to identify, prioritise, and resolve issues impacting the digital workplace.
Administering Microsoft 365 services, as well as expertise in device management using Intune.

Onsite

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