Digital Support Executive

0 - 4 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Digital Support Executive, your role involves engaging with fresh and follow-up leads through outbound calls, video calls, and webinars. Your focus will be on effective communication, relationship-building, and ensuring timely task completion. Key Responsibilities: - Reach out to new and follow-up leads daily via calls and digital platforms. - Guide clients through processes using outbound calls, video calls, or webinars. - Achieve daily call targets and meet deadlines for assigned tasks. - Maintain accurate records of all interactions and follow-ups. - Build strong client relationships with clear and consistent communication. - Take initiative to drive results and contribute to team success. Qualifications Required: - Strong verbal and written communication skills. - Ability to manage time effectively and meet targets. - Customer-focused with a proactive approach. The company values relationship management, outbound calling, client handling, lead generation, video call/webinar handling, and webchat skills.,

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