Digital Services Expert - EUDR (API Management)

As a Digital Services Expert at Barry Callebaut, your role will be crucial in ensuring compliance with the new European Union Deforestation Regulation (EUDR). You will be responsible for managing the API connection with the EU Information System and providing technical support to the EU Deforestation Data Exception Handling team. Your technical expertise, programming skills, troubleshooting abilities, and continuous improvement mindset will be essential for success in this role. **Scope of Work:** - Manage API connection for the DDS Management across all Barry Callebaut import/production/export flows globally. - Provide technical support to the EU Deforestation Data Exception Handling team. **Additional Considerations:** - Travel requirements: 10% - Willingness to contribute to weekend work, India Holiday, and EU time zone support as per agreement. - Rotational shift work either from 9 am to 6 pm IST or 12 pm to 9 pm IST. **Education, Language, Skills & Qualifications:** - Education: University degree, preferably in Computer Science, Information Technology, Software Engineering, or similar. - Experience: 7-10+ years of relevant experience. - Analytical Skills: Excellent analytical and problem-solving abilities for API-related issues. - Certifications: Relevant certifications in API management, security, or cloud. - Multicultural Environment: Ability to work in a multicultural setting. - Communication Skills: Excellent written and oral communication skills. - Language: Fluent in English. **Essential Experience & Knowledge / Technical or Functional Competencies:** - IT Support and API Management. - Proficiency in SOAP, REST APIs. - Experience with Azure Functions. - Understanding of API security protocols. - Familiarity with integration tools like Postman, Swagger. - Proficient in data visualization tools like Excel and Power BI. - Strong skills in debugging and log analysis for API interactions. - Proven ability to collaborate with support teams for issue resolution and improvements. **Leadership Competencies & Personal Style:** - Proven resilience in overcoming obstacles and delivering results. - Ability to multitask and prioritize in a high-volume, fast-paced environment. In this role, you will play a key part in ensuring Barry Callebaut's compliance with EUDR by leveraging your expertise in digital services. Your contribution will be essential in maintaining the company's commitment to Diversity & Inclusion, fostering a culture where individuals can grow, belong, and thrive. #oneBC - Diverse People, Sustainable Growth.,