We are looking for a highly skilled and experienced Digital Sales & Support Representative to join our team. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

Provide exceptional customer service and support to clients through various digital channels.
Develop and maintain strong relationships with existing customers to increase sales and revenue.
Identify new business opportunities and generate leads through social media, email, and other online platforms.
Collaborate with cross-functional teams to resolve customer complaints and issues.
Analyze customer feedback and provide insights to improve overall customer experience.
Stay up-to-date with industry trends and competitor activity to stay ahead of the competition.

Job Requirements

Proven experience in digital sales and support, preferably in a similar role.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a team environment and collaborate with others.
Strong analytical and critical thinking skills with attention to detail.
Familiarity with digital marketing concepts and strategies is an asset.
Ability to adapt to changing priorities and deadlines in a fast-paced environment.

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Digital Sales & Support Representative