Digital Lead Management Coordinator

Job Description

Position: Digital Lead Management Coordinator Job Description: The Digital Lead Management Coordinator is responsible for operations in support of digital lead management capabilities globally. This role supports business outcomes including customer expansion, demand creation and customer value @ scale through reach and scale across the digital ecosystem and digital enablement of the business. What You Will Be Doing Develop, run and maintain scalable processes to support the operations of our global lead management capabilities Provide expert technical, data and operational support in the set-up and management of lead sharing, processing, nurturing and distribution practices Analyze processes against performance to identify opportunity for continuous improvement. Support the identification, build and roll-out of new processes, operations and best practices that enable: Lead identification and qualification Automated nurturing Optimal assignment and movement of leads through the demand creation and sales pipeline Sales enablement through 360-degree view of and activation around customer behavioral signals Empowering marketing and sales to collaborate and align on common strategies and a unified approach Comprehensive analysis and measurement Continuous improvement and optimization of end-to-end process across teams, systems and platforms Introduce, train and support adoption of new processes and best practices across Marketing, Operations, IT, Engineering and Sales. Actively engage, collaborate and communicate as an essential member of a high performing global team. What We Are Looking For 5+ years of digital, marketing or sales experience, including specific experience with lead management and sales enablement process, tools and capabilities Demonstrated experience and knowledge of B2B sales processes, particularly in complex sales environment Analytical skills including the ability to analyze data and identify trends to inform improvement opportunities. Functional proficiency in and experience with marketing and sales enablement tools, technologies, and platforms - for example: web analytics tools (Adobe Customer Journey Analytics, Google Analytics), marketing automation (e.g. Eloqua), account-based marketing (e.g. Demandbase), and CRM (Salesforce). Experience working alongside both business and technical teams in the process of prioritizing, designing, delivering and optimizing operations that drive business value, enhance efficiency, and support long-term organizational goals. Clear and effective communicator with ability to simplify complex concepts Excellent collaboration skills working with internal and external stakeholders and across both business and technical teams. High degree of personal integrity; culturally sensitive & empathetic. What s In It for You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. Insurance Bonus Growth Opportunity And more! About Arrow Arrow Electronics, Inc. (NYSE: ARW), Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between whats possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/ . For more job opportunities, please visit https://careers.arrow.com/us/en . Location: IN-KA-Bangalore, India Time Type: Full time Job Category: Business Support