Digital Content Associate

As a Graduate with a good aptitude and knowledge of Excel, you will be responsible for performing data operations in a Digital Platform. Your primary role will involve quickly understanding eBook content editing tools and operation workflow tools. You will need to continuously adapt and learn new features on the Editors and enhance your skills to efficiently edit and rectify contents by following editing SOP to identify errors in the content. You will be required to conduct content quality checks to ensure a seamless user experience for content viewing and usage on the Kindle device. Utilizing software tools for quality audit, content editing, and data capture will be part of your daily tasks. Familiarity with operational metrics such as productivity, quality, and delivery/latency SLA is crucial. Your performance will be evaluated based on compliance with these metrics, SLA requirements, QA guidelines, team goals, and personal objectives. Being a team player is essential as you collaborate with others and propose improvement ideas to enhance the editing and QA process. Regular communication with stakeholders globally to provide status reports, share relevant information, and escalate issues when necessary will also be expected. This role is an individual contributor position that requires a graduate degree along with proficiency in MS Office and numerical skills. Attention to detail, effective communication, and a professional demeanor are key attributes for success in this role. You may also be tasked with auditing or evaluating books with adult content. Your ability to meet deadlines in a fast-paced environment driven by complex software systems, as well as being a self-starter and a good team player, will be critical. Strong attention to detail in content editing, problem-solving skills, data analysis, troubleshooting abilities, and good interpersonal skills for managing relationships with software and inter-operations teams are highly valued. Working knowledge of XML standards and experience in the Publishing industry would be advantageous. Additionally, proficiency in writing SQL queries will be beneficial for this role.,