Destination Expert

Company Description

Tripfactory is a venture by the founders of Via.com, the fastest-growing travel company in Asia with an annual turnover of over $1 billion. As the fastest-growing dotcom company in inbound and outbound holiday travel, Tripfactory leverages destination experts, the best market prices, and advanced technology to meet travelers' needs. Based on their expertise and market understanding, Tripfactory has built a reputation for impactful holiday planning. Our team consists of over 200 passionate travel experts, and we aim to build the largest team in the holiday space globally.

Role Description

This is a full-time, on-site role for a Destination Expert in Siliguri. The Destination Expert will be responsible for handling inbound and outbound travel inquiries, providing expert advice to travelers, creating personalized travel itineraries, managing booking processes, and ensuring seamless customer experiences. The role involves extensive communication with clients and partners to deliver tailored holiday solutions while working closely with the product and technology teams to enhance service offerings.

Qualifications

• Expertise in travel planning and creating personalized itineraries
• Strong customer service and communication skills
• Proficiency in managing booking processes and coordinating with travel partners
• Knowledge of travel destinations, market trends, and travel technology
• Ability to work independently as well as collaboratively in a fast-paced environment
• Experience in the travel industry (Fresher)

Salary