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Despatch Supervisor

1 - 3 years

0 Lacs

Tiruppur, Tamil Nadu

Posted:6 days ago| Platform:

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Skills Required

Microsoft Excel ERP systems In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

E-Commerce Operations: Manage product listings across online marketplaces (Amazon, Flipkart, Meesho, company website, etc.). Update inventory and ensure accuracy across platforms. Monitor order flow and coordinate with warehouse teams. Handle customer inquiries, order issues, and returns/refunds. Collaborate with marketing team for promotions, ads, and content updates. Analyze sales data and prepare periodic reports. Dispatch & Logistics: Coordinate daily order dispatches with courier partners and logistics teams. Prepare shipping labels, invoices, and packing lists. Track and update order delivery status. Maintain records of shipments and manage dispatch documentation. Resolve delivery issues, delays, or damaged/lost parcels. Ensure timely and error-free delivery process. ✅ Desired Candidate Profile: Minimum 1-3 years of experience in e-commerce operations or dispatch handling. Familiar with platforms like Amazon Seller Central, Flipkart Seller Hub, etc. Proficient in MS Excel, email, and ERP software. Strong communication and problem-solving skills. Ability to multitask and work under tight deadlines. Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 01/07/2025

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