Desktop Support Engineer

1 - 2 years

2 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with remote desktop support tools.- Familiarity with system configuration and troubleshooting.- Understanding of network connectivity issues and solutions.- Ability to communicate technical information clearly to non-technical users

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Trigent Software

IT Services and IT Consulting

Southborough MA

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